All travel bookings must be made through Perk or Office Management.

All bookings require manager approval.

Travel costs for accompanying persons or pets are not covered by Flink.

Always enter the reason for your travel when booking.

Book as early as possible — if possible not less than 14 days in advance. Prices increase closer to travel dates.

Germany: Request a Moss Account via Slack (#moss_de).

Netherlands: Request a Moss Account via the Atlassian service portal.

Go to the Perk website or open the Perk mobile app.

Click Login and enter your work email address.

You will receive a one-time code (OTP) to your email — enter it to sign in.

After that, you can use Single Sign-On (SSO) to sign in

Go to the Flights tab and enter your travel details.

Use the Filter at the top of the search results to sort by cheapest, fastest, or earliest departure.

Select a fare that fits the Flink Travel Guidelines — review what each fare includes (e.g. baggage, seat selection) before booking.

Add your passport under Profile > Wallet > Travel Documents to ensure the correct name is used for all flight bookings.

Add any airline loyalty numbers to your profile before booking — your booking will then sync automatically with the airline app for benefits.

Please note that the Flexi Option may only be selected if you have received prior approval from Katja or Lilith.

Flight check-in must be done directly with the airline provider. Booking confirmations come from [email protected]

Go to the Stays tab and enter your destination and dates.

Choose a hotel in line with the Flink Travel Guidelines.

Please note that the Flexi Option may only be selected if you have received prior approval from Katja or Lilith.

Payment timing depends on the hotel: some charge at booking (prepaid), others at check-in. Perk's customer care will confirm this by email.

If a hotel asks you to pay on arrival: show the payment confirmation in your Perk app. If they still request payment, pay with your card and contact Perk customer care immediately — they will arrange a reversal.

To earn loyalty points, add your loyalty program to your Perk profile and use the Loyalty Program filter when searching.

Airbnb bookings are possible via the Concierge tab (requires a personal or company Airbnb account).

Go to the Trains tab and enter your journey details.

Add any railcard discounts under Profile > Wallet > Train Discount Cards — the discount will be applied automatically.

Check fare conditions (e.g. refundability) by clicking the (i) icon next to each available fare.

Please note that the Flexi Option may only be selected if you have received prior approval from Katja or Lilith.

Ticket delivery options are shown at booking — electronic tickets can be downloaded via email or the Perk app.

Go to the Cars tab and enter your pickup location and dates.

Always choose pay in advance option

Use the Concierge tab for anything not covered by the standard Flights, Stays, Cars, or Trains tabs.

Examples: Airbnb, multi-city trips, coach bookings, or other non-standard travel.

Please make sure to enter your correct department and cost center

Please be aware that most travel is not changeable or cancellable !!!

In case you got the permission to change or cancel bookings, you can do so directly in Perk — cancellations are confirmed within the hour, changes within the day.

Go to Travel > Trips to view all your bookings.

Click on a trip and select Manage Trip to:

Note: You cannot add a new travel type (flight, hotel, car, train) to an existing booking — create a new booking instead.

Please make sure to get your manager’s approval for any extra charges.

Processing status means Perk is finalizing your booking with the provider. You will be contacted by email or phone if any issues arise.

Generally, please make sure to book your connections sufficiently in advance (if possible at least 14 days) because they tend to get more expensive the later you do the booking.

The website will tell you when a certain booking is not allowed because it exceeds the budget range.

When all connections available exceed the allowed budget range, you will have to get a special permit to do the booking via Flink.

Nevertheless, this will only be granted under special circumstances.

In most cases though, you will have to move your trip to another date where traveling costs are lower.

Perk offers 24/7 customer care via chat, phone, and concierge.

Chat: Start a chat via the mobile app or on the Perk platform (click the chat bubble when signed in). Many queries can be resolved automatically.

Phone: For urgent matters — find the full list of country numbers on the Perk website.

Concierge: For complex bookings, log in to Perk and click the Concierge tab.

When contacting support, always provide your Trip ID and a clear description of the issue or desired action.

Category: 3 stars (no breakfast included)

Please do not book any hotels above 150 €

Please be aware that Flink only pays for one night of stay per day of activity at the location,

For stays in Berlin: please preferably book Moxy Berlin Humboldthain Park or AC Berlin Hotel Berlin Humboldthain Park

For stays in Amsterdam: please preferably book Citadines Canal Amsterdam.

Reimbursement for food per day:

Meals received from Flink are to be deducted from the per diem rate (Per Diem)

Transportation from the place of arrival to the hotel and / or to the airport / train station is allowed and will get reimbursed

Category: Economy Class

please do not book any flights over 150 EUR

For trips under one week: only take hand luggage

within Germany it would be preferable, if you could take the train

Category: 2nd class

please do not book anything over 100 EUR

if you have a Bahncard → it can be mentioned

Mileage allowance per km

reimbursement via Moss

if you rent a car, please always book the smallest category available

Preferably use public transportation if you want to move around within a city

save tickets for refund via Moss

can be used

keep your receipts for reimbursement via Moss

Uber is preferred

please use Uber Rechnungsportal

Save your receipts for reimbursements via Moss