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Contact & Support Teams - People

We want to make it as easy as possible for you to find the right support.

This page outlines the People functions. Some People Teams support HQ only, some support both HQ and Hubs, and others are local-market specific. Each section below clearly states who it supports and when to contact them.

Central People Team

The Central People Team operates across three core functions: Talent Acquisition, People Operations, and Development.

Talent Acquisition (TA)

Contact for the early stages of the employee journey and employer branding (for both markets):

  • Workforce Attraction: Employer branding, careers content, and talent sourcing strategy.

  • Hiring Process: Job descriptions, role scoping, and hiring process design.

  • Candidate Journey: Candidate sourcing, screening, interview setup, and interviewer enablement.

  • Offers: Offer management and initial contract preparation.

  • Pre-boarding: Initial communication and setup for new starters.

    šŸ“¤ For Managers: Request a new hire or contact [email protected] (for both markets)

People Operations HQ

Contact for the operational aspects of starting your employment journey and support (for DE):

  • Employee Lifecycle Management: Onboarding, contract and data changes, transitions, and offboarding.

  • Employee Relations: Policy interpretation, labor law/work eligibility compliance, and conflict resolution.

  • Employee Compensation and Benefits: Management of overall DE employee benefits and compensation.

  • Manager Support: Support for managers onboarding new team members and operational tool enablement.

šŸ“¤ Raise a ticket (for DE employees)

Development Team HQ

Contact for performance and career development (for both markets):

  • Performance & Goals: Performance frameworks, review cycles, probation management, and PIP support.

  • Growth & Development: Training programs, career paths, and promotion processes.

  • Job Family: Role design, job architecture, and leveling.

  • Compensation and Rewards: Salary bands, compensation frameworks, and VSOP banding and adjustments.

  • Transitions: Internal mobility, role changes, and manager/team transitions.

    šŸ“¤ Raise a ticket or contact [email protected] (for both markets)

People Culture & Engagement

Contact for the engagement, company culture, and workplace environment (for DE):

  • Events and Culture: Coordination of team events and company-wide celebrations.

  • Travel: Management of Egencia for business travel bookings.

  • Engagement: Management of HQ-wide engagement surveys for both markets.

  • Office Operations: Workplace management, key card access, and mailing.

    šŸ“¤ [email protected] or contact [email protected] (for DE employees)

Local People Team (NL)

Contact for employees based in the Netherlands for local execution and compliance (for NL):

  • Local Execution and Employee Relations: Local policy interpretation and labor law compliance for the NL market.

  • Employee Lifecycle Management: Onboarding, contract and data changes, transitions, and offboarding.

  • Employee Benefits: Management of overall NL employee benefits.

  • Events and Office Operations: Coordination of events and workplace management.

  • Hub Engagement: Engagement surveys for Hub Managers for both markets.

    šŸ“¤ [email protected] (for NL employees)

Payroll

Contact for pay-related matters and health insurance. Payroll teams are localized (DE and NL):

  • Payroll Execution: Monthly pay questions, certificates of employment, tax statements, and SAP payroll info.

  • Health Insurance (DE): Registration, changes, and communication with German statutory health insurance providers (Krankenkassen).

  • Compliance: Coordination with the Federal Employment Agency (DE).

  • Issuance of VSOP Allotment Letters or Ledgy, please contact [email protected] directly.

    šŸ“¤ DE: [email protected] šŸ“¤ NL: [email protected]

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