Skip to main content

Newsletter - 25.11.25

📰 In This Week's Issue:

To-Do Icon

Weekly To Do's

🧠 HOM Quiz Update!

A huge thank you to everyone who has already completed the HOM (Hub Operating Model) Quiz. We’re now at 203 completions, great progress, but it also means there are still many of you who haven’t taken part yet.

This quiz is your opportunity to make your voice heard and help shape how future training and support are designed. The more responses we gather, the clearer our understanding will be of what’s working well and where additional guidance is needed across our hubs.

⏱️ If you haven’t completed it yet, please take a few minutes today. Every response truly makes a difference.

Where to find it: Check you email or login into the WF app and access it via the training section.

If you’re experiencing any issues accessing the quiz or need support, please reach out to David Hunt on Slack or via email.

Let’s continue working together to build the strongest version of our hub operations! 💪

📲 Returning Broken Devices

Collect ALL non-functional or unused electronic devices currently stored in your hub.

Affected Items: This includes (but is not limited to):

  • Zebra devices

  • Tablets

  • Mini PCs

Shipping:

Ship all collected broken/unused equipment back to HQ immediately, ensuring you write your hub code on the package.

Flink, Brunnenstraße 19-21, 10119 Berlin, Germany

⚡Electricity Meter Request

Please document your electricity meter reading (Stromzählerstand) through this Airtable until end of this week HERE

Updates Icon

Key updates you can't miss

🥖 Rolli-to-Shelf Inbound for Bakery (Zeit für Brot)

Starting tomorrow, our DESADV-based Rolli-to-Shelf Inbound process for Zeit fĂźr Brot will go live. Inbound lists for deliveries will now be automatically generated after you perform Delivery Check-In, with each list named after the respective bakery and the check-in date.

Announcement: New Bio OK stamp

Bio OK stamp to document successful incoming bio good inspection for analog bio delivery bills will be delivered to the hubs until EOY.


​
​Steps to follow when receiving bio goods

1.🔎 incoming goods inspection

  • Review delivery bill (Flink address, product info, Öko no., e.g. DE-ÖKO-006)

  • Compare bill with goods

  • Check goods for bio labels
    ​

2a. 📑 Analog delivery bills
​Suppliers: Biokaiser, ZfB, Heimatgut, Recke, Roy Kombucha
Add stamp, date and signature

2b. 📧 Digital delivery bills
Supplier: Rewe
Open delivery bill from email box

3. 📸 Flowtify picture
Take a clear picture and upload to regarding Flowtify Bio Check
​
​
💡 Read all about it in Guideline Bio Checklist

📦 Promo this & next week

Please familiarise yourself with the file to be prepared for a higher demand for these SKUs!

Here you find the file detailing the products on promotion: Promos for Hubs

Workforce Updates

Metric

Workforce Support & WebHelp

Solved W47

1095

Updated with comments

1361

Full Resolution

50 hours

Open Tickets (new/untouched)

443

Conservative waiting time estimation for Employees

24 houra

Conservative waiting time estimation for Hub Managers Escalations

24 hours


Shelf Changes Icon

Shelf Changes & Weekly Delistings

Important: Please use the hub’s goflink account to access the link. Access requests from private email addresses will be declined.

The changes will go live tonight between 01:00 and 07:00. Please reorder the products tonight or tomorrow morning. Be careful to only follow the file with your exact hub name and code.

Monthly Delistings

📦 Starting last week, we launched a monthly delisting round in addition to the ongoing weekly delisting process. This round is designed to clean up the 999X shelves by identifying and removing items that were incorrectly received or previously delisted during weekly rounds but not yet outbounded.

Moving forward, this monthly delisting will take place on the first Tuesday of each month. Please ensure that all affected items are properly outbounded to keep our shelves accurate and organized.

You will find hub-specific lists in the Google Drive folder below:

Did this answer your question?