In This Week's Issue:
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Weekly To Do's
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š¦ Promo this & next week
Please familiarise yourself with the file to be prepared for a higher demand for these SKUs!
Here you find the file detailing the products on promotion: Promos for Hubs
š” Electricity Meter Query
Please document your electricity meter reading (StromzƤhlerstand) through this Airtable until the end of this week HERE
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š Delivery with signs of pests
Unfortunately, it sometimes happens that delivered goods show signs of pests, e.g., gnawed chips/bread bags, mouse droppings, cockroaches/moths.
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Procedure upon delivery
š Visual inspection:
Check the goods, especially bread and chips, outside the hub if possible.
š· Documentation:
In case of infestation/gnawing/contamination, take photos/videos and note the delivery date and time.
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š¾āāļø Reject goods:
Do not bring infested goods into the hub!
š± Hub One:
Inbound the goods and immediately outbound them again via ādamagedā reason.
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š« Submit tickets:
Create a pest problem ticket and a hub alert ticket (Delivery issues > Other request & delivery feedback) with the information from point 2 to inform pest control and suppliers.
š£ Questions to: Imani Reiser
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Key updates you can't miss
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š New Onboarding Training Dashboard
As many of you have noticed, the old Onboarding Completion Dashboard has not been functional anymore.
We are happy to share that we have now a new Onboarding Training Dashboard! š
This new version does not yet have all information from the old dashboard, but donāt worry, all additional data will be added soon!
For now you find Completion on Hub and Employee Level (at the bottom).
š New Dashboard here
Please use and bookmark this new dashboard from now on.
Letās keep up the great work and aim for 100% completion across all hubs! š
š„ Fresh Bakery in Rescue Bag
ā Do Useā¦
Kamps & Zeit fĆ¼r Brot products one day after BBD
All other bakery products outbounded during BBD Checks
āļø Do Not Useā¦
Packaged bakery products after BBD
Kamps & Zeit fĆ¼r Brot products >=2 days after BBD
Workforce Updates
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Metric | Workforce Support & WebHelp |
Solved W42 | 1247 |
Updated with comments | 1518 |
Full Resolution | 53.4 hours |
Open Tickets (new/untouched) | 414 |
Conservative waiting time estimation for Employees (Hrs) | 1 day 12 hours |
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Shelf Changes & De-listings
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Important: Please use the hubās goflink account to access the link. Access requests from private email addresses will be declined.
The changes will go live tonight between 01:00 and 07:00. Please reorder the products tonight or tomorrow morning. Be careful to only follow the file with your exact hub name and code.