Please find here an overview of all (mandatory) trainings for riders & OAs at Flink, and where they can be accesses.
Mandatory Rider & OA Trainings
Onboarding
Please find here an overview of the mandatory Rider & OA courses
Course | Role | When |
Flink Intro & Shift Management | Rider, OA | Before Onboarding Shift |
Your Rider Shift | Rider | At Onboarding Shift |
Rider Performance & Compliance | Rider | Before 2nd shift |
Scooters at Flink | Riders with scooter skill (at scooter hubs) | After 2nd shift |
OA Basics | OA | At Onboarding Shift |
OA Performance & Compliance | OA | Before 2nd shift |
Inventory | OA | At 3rd shift |
Inbound | OA | At 4th shift |
Safety Refresher
Course | Role | When |
Yearly Safety Refresher | Rider, OA | Every 1 year after contract start / completing the onboarding |
Process Guides
Besides the mandatory courses, we offer a variety of additional guides and courses, e.g.:
Cancel with Care: Rider Cancellation Process
Swipe Smart, Deliver Right: Rider Delivery Process
Right to Work: Visa Regulations at Flink
How to Pack a Perfect Bag: Picking Tips for OAs
and many more!
Accessing the Training
All trainings will be sent via email to the employees at the time they should be completed.
Besides, all courses & guides relevant for each employee can be accessed in the WF App under the Trainings Tab:
