Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!
Operations
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[Go-live] Deep dive into stats in Workforce app 📱
Tomorrow, 26.06, Riders and OAs will be able to click on their stats in the Workforce app and get a deep dive that shows them the following details:
How they performed during the selected time period compared to the hub average
The top performer
Tips to maintain or improve their performance
All they need to do is to go to the Workforce app > Stats > select the time period > click the stat. The deep dive page will appear:
👩🏫 See more about stats in the Workforce app here
🆘 If you have any issues, let us know in #tech-hub-service-de
[Go-live] Workforce Performance Tool: Performance Group 💻
Today, 25.06, in the Workforce Performance Tool in Hub Portal, the filter “Feedback need” will be replaced by the filter “Performance group”. Additionally, you will also see the new column “Performance group” on the employee table.
Here’s the full breakdown:
The Performance Group value signifies the employee’s performance over the selected calendar week.
The formula only checks the performance against metrics that are relevant for the employee’s job title/shift types done. For example, a Rider will not be evaluated for their picking time to determine their performance.
The employees are grouped into the following categories:
Top performer: all of the relevant performance metrics are above the hub average and employee has 0 no-shows
Good performer: only one of the relevant performance metrics is below the hub average or the employee has been late to the shift
Low performer: some of the relevant performance metrics are below the hub average
Worst performer: most of the relevant performance metrics are below the hub average or the employee has done a no-show
Here’s what it looks like:
👩🏫 See more about the Workforce Performance Tool here
🆘 If you have any issues, let us know in #tech-hub-service-de
[Go-live] Shelf numbers in the shared restocking list 📋
Tomorrow, 26.06, when you are restocking shelves, you will be able to see the products in the shared list grouped and sorted by shelf numbers. This way, you can select the products more easily before adding them to your private restocking list!
👩🏫 See more about restocking shelves here
🆘 If you have any issues, let us know in #tech-hub-service-de
[Go-live] New onboarding platform for new joiners👩🎓
From tomorrow, 26.06 onward, all new joiners will complete their onboarding training in our new platform, EduMe.
The onboarding flow stays exactly the same. The only difference is that, instead of the onboardings being hosted in Northpass, they are now hosted in EduMe.
The reminders for new joiners will also lead to Edume.
For older employees, nothing changes - they'll still be able to access Northpass and do the trainings there.
👩🏫 See more about onboardings here
Demand Planning / Replenishment
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[Insight] Next week’s promotional SKUs 💸
Coming up next week, more promos! We bet you didn’t see that coming. Find the list of SKUs here.
The Demand Planning Team thanks you 🫶
Marketing
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[Reminder] Insert RAF flyers in all orders! 🚀
As the quarter is coming to an end, please make sure you insert the RAF flyers in all orders, except JET orders.
Soon you will receive new RAF flyers for the new quarter!
[1.0 Hubs] Shelf Changes
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[ACTION] 1.0 Hubs Shelf Changes
IMPORTANT: The shelf change is valid only for the hubs in the old hub setup.
You can find the shelf changes here.
The changes will go live tonight between 01am and 7am, please reorder the products tonight/ tomorrow morning.
Please feel free to reach out to @space_planning for further questions. Many Thanks!
Please try accessing the link using hub's goflink account. Access request using private mail address will be declined.
[2.0 Hubs] Shelf Changes
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[ACTION] 2.0 Hubs Shelf Changes
IMPORTANT: The shelf Change is only Valid for the Hubs that are in hub 2.0 setup.
In the google drive folder you will find the G sheet files for all the hubs that are affected in the shelf changing. Please only follow the ones that have exactly the same naming of your hubs and also be careful with following the same hub code while downloading the files.
Please find the file here {LINK}
Some notes on the sheets:
the sheets are, as mentioned above, Hub specific. So only the sheet named with your hub code counts;
"SKU" you can find a the SKU which needs to be moved to another shelf space;
"oldShelf" - 4th column: If the cell is empty, we just assigned this product to your Hub, so please just store it in the shelf mentioned in "new shelf";
"newShelf" - 5th column: If the cell is empty, you can get rid of the product (same process like delisting);
if both "shelf" and "newShelf" have a shelf number, it's a normal shelf change.
The changes will go live tonight between 01 am and 07 am, please reorder the products tonight/ tomorrow morning.
If you have any questions, please contact @space_planning.
Thank you!
Please try accessing the link using hub's goflink account. Access request using private mail address will be declined.
[3.0 Hubs] Shelf Changes
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[ACTION] 3.0 Hubs Shelf Changes
IMPORTANT: The shelf Change is only Valid for the Hubs that are in hub 3.0 setup.
In the google drive folder you will find the G-sheet files for all the hubs that are affected in the shelf change.
Please only follow the ones that have exactly the same naming of your hubs and also be careful with following the same hub code while downloading the files.
Please find the file here {LINK}
Some notes on the sheets:
The sheets are, as mentioned above, Hub specific. So only the sheet named with your hub code is valid for your hub.
"SKU" you can find a the SKU which needs to be moved to another shelf space;
"shelf" - 3rd column: If the cell is empty, we just assigned this product to your Hub, so please just store it in the shelf mentioned in "new shelf";
"newShelf" - 5th column: If the cell is empty, you can get rid of the product (same process like delisting);
if both "shelf" and "newShelf" have a shelf number, it's a normal shelf change.
The changes will go live tonight between 01 am and 07 am, please reorder the products tonight/ tomorrow morning.
If you have any questions, please contact feel free to reach out to Muhammad Al Zabir Rakin.
Thank you!
Please try accessing the link using hub's goflink account. Access request using private mail address will be declined.