Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!
Operations
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[Go-live] DESADV inbound update: partial inbound š
From tomorrow 19.06 onward, when you partially inbound the handling units (HUs) of a product from a delivery, HubOne will only show you the HUs that you still need to inbound, instead of showing you the fully expected amount.
The goal of this update is to provide the hubs with more accurate data on the expected deliveries. This is achieved by matching a product youāre inbounding to a DESADV (for example, Rewe) and displaying the leftover HUs that havenāt been inbound yet.
Hereās how it works:
Three HUs of product X were delivered.
One HU has already been inbound.
When inbounding the same product from the same delivery again, HubOne will show only 2 HUs, since 1 of the 3 HUs had already been inbound.
[Insight] Upcoming exam periods from working students āļø
The exam period for university students is about to come up. Our experience from the past during this time if the following:
Due to exams, working students often apply for leave on short notice.
Holiday requests on short notice can't always be approved.
Because of this, please proactively approach the working students (especially Ops Associates) at an early stage to coordinate their vacations, in order to avoid last minute vacation requests and possible rejections that can lead to no-shows.
Demand Planning / Replenishment
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[Insight] Next weekās promotional SKUs š
Another week, another round! See next weekās promotional products here.
[Insight] Increased beer sales during Euro Cup š»
After a strong increase in beer sales from the first German game on Friday, we will be increasing the deliveries for upcoming games.
The Flink Replenishment Team thanks you š«¶
Workforce Shared Service Center
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[Insight] Zendesk numbers š§®
Solved: 1313 š„³
Team | Number of open tickets |
SSC - Workforce Support | 231 |
SSC - People Services | 90 |
[Insight] Expected delays: conservative waiting time estimation for employees š
Please note that the weekend is included in all the numbers below:
Team | Conservative waiting time estimation |
SSC - Workforce Support | 32h |
SSC - People Services | 52h |
[Insight] Expected delays: conservative waiting time estimation for Hub Managersā escalations š
Please note that the weekend is included in all the numbers below:
Team | Conservative waiting time estimation |
SSC - Workforce Support | 24h |
SSC - People Services | 24h |
Marketing
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[Reminder] Put a RAF flyer in all orders šļø
This is your weekly reminder to add a RAF flyer in all orders, including external and Too Good To Go orders!
As the quarter is coming to an end, please make sure you include these flyers in the orders as they are a great way to attract new customers! š
The flyer for reference:
š If you have any issues, contact Daniela Farias on Slack
Retail Media
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[Action] Upcoming samples: Doritos and Lays chips š
Starting next week (week 26), we will be sampling 20.000 units of Doritos Nacho Cheese 110g (regular size) (SKU: 11011996) nationally.
Youāll also receive an extra delivery of Layās Chips (SKU: 114851487) next week for sampling.
Please give them away only when customers actively select it on the app.
š If you have any questions, contact Natascha Hauke
[1.0 Hubs] Shelf Changes
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[ACTION] 1.0 Hubs Shelf Changes
IMPORTANT: The shelf change is valid only for the hubs in the old hub setup.
You can find the shelf changes here.
The changes will go live tonight between 01am and 7am, please reorder the products tonight/ tomorrow morning.
Please feel free to reach out to @space_planning for further questions. Many Thanks!
Please try accessing the link using hub's goflink account. Access request using private mail address will be declined.
[2.0 Hubs] Shelf Changes
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[ACTION] 2.0 Hubs Shelf Changes
IMPORTANT: The shelf Change is only Valid for the Hubs that are in hub 2.0 setup.
In the google drive folder you will find the G sheet files for all the hubs that are affected in the shelf changing. Please only follow the ones that have exactly the same naming of your hubs and also be careful with following the same hub code while downloading the files.
Please find the file here {LINK}
Some notes on the sheets:
the sheets are, as mentioned above, Hub specific. So only the sheet named with your hub code counts;
"SKU" you can find a the SKU which needs to be moved to another shelf space;
"oldShelf" - 4th column: If the cell is empty, we just assigned this product to your Hub, so please just store it in the shelf mentioned in "new shelf";
"newShelf" - 5th column: If the cell is empty, you can get rid of the product (same process like delisting);
if both "shelf" and "newShelf" have a shelf number, it's a normal shelf change.
The changes will go live tonight between 01 am and 07 am, please reorder the products tonight/ tomorrow morning.
If you have any questions, please contact @space_planning.
Thank you!
Please try accessing the link using hub's goflink account. Access request using private mail address will be declined.
[3.0 Hubs] Shelf Changes
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[ACTION] 3.0 Hubs Shelf Changes
ā
IMPORTANT: The shelf Change is only Valid for the Hubs that are in hub 3.0 setup.
In the google drive folder you will find the G-sheet files for all the hubs that are affected in the shelf change.
Please only follow the ones that have exactly the same naming of your hubs and also be careful with following the same hub code while downloading the files.
Please find the file here {LINK}
Some notes on the sheets:
The sheets are, as mentioned above, Hub specific. So only the sheet named with your hub code is valid for your hub.
"SKU" you can find a the SKU which needs to be moved to another shelf space;
"shelf" - 3rd column: If the cell is empty, we just assigned this product to your Hub, so please just store it in the shelf mentioned in "new shelf";
"newShelf" - 5th column: If the cell is empty, you can get rid of the product (same process like delisting);
if both "shelf" and "newShelf" have a shelf number, it's a normal shelf change.
The changes will go live tonight between 01 am and 07 am, please reorder the products tonight/ tomorrow morning.
If you have any questions, please contact feel free to reach out to Muhammad Al Zabir Rakin.
Thank you!
Please try accessing the link using hub's goflink account. Access request using private mail address will be declined.