Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!
Operations
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[New: Hub Wiki] Feedback option on all articles 💬
You are now able to provide us feedback on all Hub Wiki articles, including the newsletters 🥳 At the bottom of every article and newsletter, you see the following option:
You can also access the feedback form directly under Submit a request to give us feedback on the Hub Wiki in general, the newsletter, articles, or anything else related to the Hub Wiki:
Your feedback is very important to us, so we can shape the Hub Wiki to your needs. We’re always happy to hear from you!
🙋♀️ For any questions or support, write us at #zendesk_hubwiki_support
[Update] Improvements on zero stock orders due to bundles issues👌
For the past few months, we had over 40 bundle pre-order issues per day. These were caused by a technical issue from bundle SKUs, which allowed the customer to order them, even though the bundle SKUs had 0 stock.
With the latest fix, the zero stock pre-order issues due to bundles decreased to less than 3 per day! 🥳
Demand Planning / Replenishment
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[Insight] Next week’s promotional SKUs 🥕
See our next week’s promotional products here. It’s what mom would’ve wanted!
As we are having the holiday, expect some higher deliveries.
The Flink Replenishment Team thanks you 🫶
Marketing
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[Reminder] Insert Refer-a-Friend flyer in all orders📣
Please make sure to insert the Refer-a-Friend flyers in all orders! As you know, this has a great impact on your order development.
If your RAF flyer stock is out, reorder it here. Please make sure you reset your password through Passwort vergessen.
Let’s get those orders in and keep up the success 🚀
🙋♀️ For any questions, contact Daniela Farias
Retail Media
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[Action] Flyer distribution in selected Hubs 📄
This week, some hubs received Flyers that are in a partnership with BBBank and Mister Spex. Since there were some issues in the past, it’s very important that you only put one flyer per order instead of one in every bag 🙏
🙋♀️ For any questions, contact Natascha Hauke
[1.0 Hubs] Shelf Changes
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[ACTION] 1.0 Hubs Shelf Changes
IMPORTANT: The shelf change is valid only for the hubs in the old hub setup.
You can find the shelf changes here.
The changes will go live tonight between 01am and 7am, please reorder the products tonight/ tomorrow morning.
Please feel free to reach out to @space_planning for further questions. Many Thanks!
Please try accessing the link using hub's goflink account. Access request using private mail address will be declined.
[2.0 Hubs] Shelf Changes
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[ACTION] 2.0 Hubs Shelf Changes
IMPORTANT: The shelf Change is only Valid for the Hubs that are in hub 2.0 setup.
In the google drive folder you will find the G sheet files for all the hubs that are affected in the shelf changing. Please only follow the ones that have exactly the same naming of your hubs and also be careful with following the same hub code while downloading the files.
Please find the file here {LINK}
Some notes on the sheets:
the sheets are, as mentioned above, Hub specific. So only the sheet named with your hub code counts;
"SKU" you can find a the SKU which needs to be moved to another shelf space;
"oldShelf" - 4th column: If the cell is empty, we just assigned this product to your Hub, so please just store it in the shelf mentioned in "new shelf";
"newShelf" - 5th column: If the cell is empty, you can get rid of the product (same process like delisting);
if both "shelf" and "newShelf" have a shelf number, it's a normal shelf change.
The changes will go live tonight between 01 am and 07 am, please reorder the products tonight/ tomorrow morning.
If you have any questions, please contact @space_planning.
Thank you!
Please try accessing the link using hub's goflink account. Access request using private mail address will be declined.
[3.0 Hubs] Shelf Changes
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[ACTION] 3.0 Hubs Shelf Changes
IMPORTANT: The shelf Change is only Valid for the Hubs that are in hub 3.0 setup.
In the google drive folder you will find the G-sheet files for all the hubs that are affected in the shelf change.
Please only follow the ones that have exactly the same naming of your hubs and also be careful with following the same hub code while downloading the files.
Please find the file here {LINK}
Some notes on the sheets:
The sheets are, as mentioned above, Hub specific. So only the sheet named with your hub code is valid for your hub.
"SKU" you can find a the SKU which needs to be moved to another shelf space;
"shelf" - 3rd column: If the cell is empty, we just assigned this product to your Hub, so please just store it in the shelf mentioned in "new shelf";
"newShelf" - 5th column: If the cell is empty, you can get rid of the product (same process like delisting);
if both "shelf" and "newShelf" have a shelf number, it's a normal shelf change.
The changes will go live tonight between 01 am and 07 am, please reorder the products tonight/ tomorrow morning.
If you have any questions, please contact feel free to reach out to Muhammad Al Zabir Rakin.
Thank you!
Please try accessing the link using hub's goflink account. Access request using private mail address will be declined.
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