Sick leave policy
Step 1: inform your Hub Manager.
Inform your Hub Manager at least 1 hour before your shift starts.
If you feel unwell before the start of your shift due to sickness and are unable to work your shift, you are obliged to notify the Hub Manager responsible for you as soon as possible, but no later than one hour before the start of your shift. Any avoidable delay makes it difficult for us to plan an adequate replacement.Inform your Hub Manager of your sickness by telephone or email.
Please call your Hub Manager first if you are sick. If they are not available by phone at short notice, please send your sick note to your hub by email (please send the email to your hub and include your Hub Manager in cc). Please also send the email as soon as possible, but no later than 1 hour before the start of your shift.In case of continuing sickness.
If you are sick for longer than initially indicated and/or planned, you must adhere to the process described above for each subsequent sick note (Folgebescheinigung).
Step 2: Request your Sick Leave via Workforce One App latest on the same day your sickness absence begins by following the steps below:
Go to the Workforce app.
On the top-left, tap the hamburger menu (☰).
Navigate to Support > Get Help.
Select Absence.
Tap Request sick leave.
Follow the steps shown on the screen to complete your request.
.
Step 3: update your slack status to state that you will be OOO, so fellow Flinkers know you won't be able to get back to them. If you think you might be out for multiple days, please update your email auto-reply directing it to a fellow team member or your lead.
After you have visited a doctor to get your sickness confirmed, please follow step 2 and enter your sickness in the Workforce One App. Your sick leave request must correspond to the dates specified by your doctor or on your sick note.
Please note that since the introduction of the mandatory eAU process in Germany, which was introduced on January 1st, 2023, most doctors will not hand out AUs in paper form anymore. Instead, they will provide an electronic sick note to your health insurance which we can request with the absence data provided by you.
Therefore, we’re only accepting an electronic sick note from you.
You can only submit a paper sick note in the following exceptional cases:
Hospital Stays
Rehabilitation, reintegration and prohibition of employment
Work Accident
Your doctor does not participate in the contractual medical care.
Important:
Please ensure that your health insurance information in Successfactors is always up-to-date as this is a requirement for the eAU retrieval system.
If you do not enter your absence in the Workforce One App or we do not receive a valid sick note from you or your insurance, we will notify your manager who then can take disciplinary action.
Sick notes given via telephone or online (teleclinic) are not accepted. Your sick note must be obtained in person from a doctor for it to be valid.
Additional information for new starters
If you are unfortunately unwell within the first 28 days of your employment or longer than 6 weeks with the same sickness, your sick leave will not be paid by Flink but by your own health insurance provider. To be entitled to those payments, it is important that you always send the sick note (“Kopie für die Krankenkasse”) to your insurance company.
Support
If you have any further questions, please feel free to reach out directly to the People Operations team at [email protected].
Article feedback
Something wrong with this article, missing, or something else? Tell us your opinion about this article here.