Skip to main content

Mandatory Pre-Onboarding (Riders and Ops Associates)

Before you onboard a new coworker in the Hub:

  1. New employees sign digitally the “Information sheet on the employment contract” (the one that will be printed).

  2. It will then be automatically sent to your email as a Hub Manager (see screenshot below), with the City Manager or a Regional Manager in CC. This email contains all of the signed documents by the new employee as attachments (summary, full contract, GDPR and phone allowance). Please make sure to only download the “Information sheet on the employment contract” and not the other documents.

    image__4_.png

    Important:

    If you accidentally print more than one copy or any of the other documents, destroy it. This is important to be compliant with our GDPR guidelines.

  3. You will then print the “Information sheet on the employment contract”, sign it with wet ink, as well as your Hub Manager, take a picture of it to upload it to the employee’s profile on SAP.

    SAP upload instructions

    1. Login to your Successfactors Profile and click on “My Team”.

      mceclip1.png

    2. Select the new hire of your team, click to “Go To” and then “Verification Act”.

      mceclip2.png

    3. You will land on this page of the Employee. Click on the edit pen in order to upload the information sheet.

      mceclip3.png

    4. Fill out the “Instruction Date” (the start date) and choose the only selectable Document type “Information Sheet”.

      mceclip4.png

    5. Upload the signed proof of the Information sheet and save it.

      mceclip5.png

  4. Make sure that the paper version of the signed document is at the Hub before the new hire’s contract start date (the date is in the email).

  5. On the new employee’s first shift, the person responsible for the onboarding (Hub Manager, Shift Lead) will hand it over to them before they start to ride/pick. It is your responsibility as a Hub Manager, however, to make sure this happens.

  6. You can then start the onboarding.

FAQ

  • In some cases, you may receive the false attachment in the email with information about the new hires. This happens due to a problem with the order of the Webhook trigger in Fountain. In order for you to access the right document, you have to:

    • Go to the Slack channel **#fountain_local_help;

    • Ask for the Informationsblatt of the employees in question. Remember to add the Fountain Link or email. The format can be:

    • "Please send me the Informationsblatt for employee [FOUNTAIN LINK or EMAIL]"

Article feedback

Something wrong with the article? Tell us!

Did this answer your question?