Hub Posters & Guidelines
Health & Safety
Poster / Guideline Title | Description | Status | Download |
Battery Safety (Outside Cabinet) | General safety one-pager. Place on the OUTSIDE of the battery cabinet. | Mandatory | |
Cabinet Setup 1: RadRunner/SuperSoco | Setup diagram for cabinets with RadRunner & SuperSoco batteries. Place INSIDE the cabinet. | Mandatory | |
Cabinet Setup 2: Scooter/Smartvelo/RR | Setup for cabinets with Scooter, Smartvelo, and RadRunner batteries. Place INSIDE the cabinet. | Mandatory | |
Cabinet Setup 3: RadRunner/Smartvelo | Setup for cabinets with RadRunner & Smartvelo batteries. Place INSIDE the cabinet. | Mandatory | |
Helmet Compliance Notice | Official notice reminding riders of the mandatory helmet policy. | Mandatory | |
First Aid Responders (BHV'ers) List | List of certified first aid responders in the hub. | Mandatory | |
Sickness Policy Summary | A summary of the company's policy on reporting sickness. | Mandatory | |
Prevention Workers Notice | Information on designated prevention workers. | Mandatory | |
Risk Inventory & Evaluation (RI&E) | Official Risk Inventory & Evaluation document for the hub. | Mandatory | |
Safeguarded Method (EN) | Detailed information on alcohol delivery | Mandatory | |
Geborgde Werkwijze (NL) | Detailed information on alcohol delivery | Mandatory |
Operational Guidelines
Poster / Guideline Title | Description | Status | Download |
Rider Onboarding | Checklist and guide for onboarding new riders. | Guideline | |
OA Onboarding | Checklist and guide for onboarding new Operations Associates. | Guideline | |
Cleaning Guidelines | Instructions for maintaining hub cleanliness. | Guideline | |
Bakery Item Handling | Specific instructions for safe handling of bakery items. | Guideline | |
Banana Storage & Handling | Best practices for storing and handling bananas to ensure quality. | Guideline | |
Bike Assignment Process | Process for assigning bikes to riders for their shifts. | Guideline | |
Using Smartvelo Bikes | Instructions and key information for using Smartvelo bikes. | Guideline | |
Fresh Check / Rescue Bag | Guidelines for performing fresh checks and preparing rescue bags. | Guideline | |
Mystery Shopper NX18 | Information and guidelines related to the Mystery Shopper program. | Mandatory |
Employee & HR Information
Poster / Guideline Title | Description | Status | Download |
Trust Persons Contact Info | Contact information for company trust persons. | Mandatory | |
Work Policy (17 years or younger) | Specific work rules and regulations for employees aged 17 or younger. | Mandatory | |
Theft Policy | Information on the theft policy and bag checking | Mandatory | |
Tips Booster Programme | Information about the rider tips incentive program. | Notice | |
Personal Belongings Notice | Notice stating that personal items are left at the owner's risk. | Notice | |
Taking a Break Notice | Guidelines and rules for taking breaks during a shift. | Notice | |
Punching In and Out Notice | Reminder of the correct procedure for clocking in and out of shifts. | Notice |
Hub Equipment & Layout
Poster / Guideline Title | Description | Status | Download |
Shelf Stickers (Backup Case) | Printable shelf stickers for backup inventory. | Asset | |
Handover Shelf IDs | Printable IDs for the driver handover shelves. | Asset |
Marketing & Product Information
Poster / Guideline Title | Description | Status | Download |
100% Bio Notice | Promotional poster about our 100% organic products. | Notice | |
Fairtrade Bananas Notice | Poster highlighting that we sell Fairtrade bananas. | Notice | |
Conventional Bananas Notice | Poster for conventional (non-Fairtrade) bananas. | Notice | |
Rescue bag Stickers | For printing out and attaching to shelves and or bags | Asset |
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