Every Tuesday afternoon, the newsletter is published here with the latest info for all hubs!
This week, we have updates on the Football tournament, Collaborative Dropping, Rescue bags and BBD rules and more!
Weekly To Do's____________________________________
Flink Football Tournament 2025 - Rotterdam Results and next up: Amesfoort!
Last week, the Rotterdam tournament ran like clockwork! With perfect weather and fierce competition all around, the energy on the pitch was electric. Every team showed up ready to battle, making for some thrilling matchups throughout the day. But when it came down to the final, last year’s champions, Breda, proved they’re still the team to beat. They held their ground against a strong Leiden Noord side and came out on top with a solid 3–1 win in the final. Another epic performance, and a well-earned ticket to the grand final for both finalists!
🥇 Winners: Breda
🥈 Runners up: Leiden Noord
3️⃣ Semi-finalists: Zoetermeer
4️⃣ Semi-finalists: Tilburg
Here is also a small highlight video of the day, more footage to come at a later date from the official videographer for the tournaments!
Below you can see results from the day and how teams can qualify for the finals even if they didn't win or come runners-up on the day!
This Friday sees the final of the local tournaments in the Amersfoort area!
It's all up to play for in the final local tournament with some fresh-faced teams and the Almere team that performed very well in the finals last year. Come along and join the fun!
6.6.25 - Amersfoort Tournament
Arrival 11:00 am Kickoff: 12:00
@Sportpark De Koppel, keerkring 11, 3813BC, Amersfoort
BBQ/Snacks and water will be provided, please bring sunscreen and your Flink t-shirt!
Coming up soon...
The grand final...date to be confirmed once all teams have qualified!
📣Any questions, please reach out to Alex Tarry or David Hunt, and we look forward to seeing you on the field!
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⛔️ Rescue Bag - Do not add products with expired BBD Dates
Since the launch of the Rescue Bags, we’ve seen an increase in customer complaints about past BBD (Best Before Date) products included in the bags.
This poses several issues:
Potential health risk to customers
Violation of health and safety guidelines
Higher refund requests and a negative impact on customer retention
So here is a refresher on the rules surrounding products to be used in the Rescue bags
📖 Hubwiki link: Rescue bag flow
Key updates you can't miss____________________________________
📦 Inbound Update: Collaborative Dropping. Live: Wednesday - 4.6.25
We're excited to roll out an additional improvement to the Dropping List process that will make teamwork during inbound easier and more efficient.
To prepare for this change, we will hide the Inbound tab tonight from ~ 22:30-23:15 to enable the new feature without inbound lists getting lost, A reminder will be sent via Slack also.
Current Process:
Only one OA could claim and work on a drop-down list at a time. This limited visibility made it difficult for multiple OAs to collaborate effectively.
New Process:
Multiple OAs can now claim and drop the same list at the same time!
This means:
Better collaboration on large deliveries
Improved tracking of who is working on what
Smoother, faster inbound process
How It Works:
Claim a list as usual.
In the Shared Lists overview:
If 1 person claimed it, you’ll see their name.
If multiple people claimed it, you’ll see the number of people.
You’ll also see this info at the top of the list once claimed.
Note: lists will not auto-unclaimed anymore after 15 minutes
Additional Updates:
Facings info is now shown at the top of the product cart. Once a product is inbounded, that info will disappear.
The list auto-refreshes every 5 seconds for real-time updates.
If you are trying to inbound a product which is already been inbounded by someone else during a refresh, you’ll get a warning message. It is not possible to drop the same product twice.
🚨🚨 HubOne Update Tonight 22:30 - 23:30 🚨🚨
🚨To prepare for this change, we will hide the Inbound tab tonight from ~ 22:30-23:15 to enable the new feature without inbound lists getting lost. A reminder will be sent via Slack, also.
At 22:30 tonight, please:
Stop inbounding and unclaim any shared lists(any claimed lists will be lost during the update)
Hard close & reopen HubOne now
The Inbound tab will be hidden, and available again by around 23.30
Update to be shared in tech_hub_service channels
📄 Please see the detailed presentation here.
📣 If you have any feedback, please contact: #tech_hub_service-nl
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AVG at Customer Time Name Change to AVG Manual At Customer Time
To improve clarity and understanding, the metric previously known as "AVG at Customer Time" will now be called "AVG Manual At Customer Time."
This change highlights that the metric is calculated solely based on the rider's manual swipes when they arrive at the customer location. It does not include any geo-fencing corrections based on GPS data.
The methodology behind the metric remains the same, only the name is being updated to more accurately reflect how the data is captured; this change will show in both WF app and Hubportal.
Supply Chain Updates____________________________________
Please find the Fruit & Vegetable leaflet for week 23 here.
HQ Job Opening Highlight____________________________________
Workforce Planning & Performance Specialist
Job Description
You will be responsible for ensuring that Flink Netherlands meets our 28-minute promise while balancing efficiencies.
Help optimize workforce scheduling so we always have the right people in the right place at the right time.
Dive into data to improve staffing efficiency—from analyzing delivery speeds, flexible scheduling options, to identifying solutions for idle time management.
Use automation and smart insights to free up time for what matters most.
Collaborate with the Data Science team to fine-tune demand forecasting models.
Spot opportunities to improve operations across the country and help bring them to life.
Qualifications
A bachelor’s degree in Business, Management, Engineering, Data Analytics, or a related field.
1–2 years of experience in data analysis, operations, or process improvement.
Strong analytical and problem-solving skills, with a passion for making decisions based on data.
Comfortable working under pressure and juggling multiple tasks in a fast-paced environment.
Proficiency with tools like Excel, SQL, or other data analysis software.
A positive, proactive mindset—you’re ready to learn and take on challenges.
Empathy and critical thinking—you understand how decisions impact both people and performance.
Fluent in English (Dutch is a plus).
A true team player who thrives in a collaborative setting.
👉 If you would like to apply, please use the link
👉 Other job openings here
Shelf Changes____________________________________
You can find here the list of products being delisted this week.
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Shelf changes for Hub 3.0
At 16:00 today, we will post the shelf changes here
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Shelf changes for Hub 3.1
At 16:00 today, we will post the shelf changes here
_________________________________________________________________Shelf changes for Hub 4.0 (AMS_ZUID)
At 16:00 today, we will post the shelf changes here
_________________________________________________________________The list will be published at 16:00, so please check around that time.
The changes will go live tonight between 01:00 and 07:00, so please move the products to their new locations tonight after closure/tomorrow morning.
🤓Don’t forget the back stock! When moving products to their new shelf, always remember to check and reposition any backstock on the top shelves as well!
Read more about the different Hub Sizes here!
Why do we do shelf changes?
Shelf changes are primarily made to optimize product placement, such as moving items from an S to an XS shelf. This allows the shelves to be listed in more hubs than they currently are, expanding the assortment’s size across all hubs rather than concentrating it in only the larger L or XL hubs.
For example, by consolidating products on an S shelf, we can free up space on a relatively empty M shelf and streamline product placement from top to bottom.
This process will continue in the near future as we work to broaden our assortment. Expanding our assortment ultimately increases the potential basket size for customers.
If you notice products that don’t fit the shelves when following the facings, flag them via the “Facings feedback” option in Hub Alert.
ℹ️ More information on Hub Alert here