Every Tuesday afternoon, the newsletter is published here with the latest info for all hubs!
This week, we have updates on small updates to dropping lists, Mandatory vehicle assignment flow updates, Flink 4th anniversary fortune cookies ... and more!
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Key updates you can't miss
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Delete Shared List Improvements
š£ LIVE: End of this week š£
Last week we added the delete option to shared lists. Based on your feedback, two improvements have been made that will go live end of this week:
Delete Option moved to the bottom of the list when clicking the three dots
Warning when clicking Delete list
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Mandatory Vehicle Assignment
We have some small updates to the Rider Workforce App to tell you about.
Flow improvements:
š£ LIVE: Android - NOW š£
āš£ LIVE: IOS - Next Week š£
The Vehicle tab has been removed and added to the Home tab
Updated timer screen and message to make it clearer and avoid confusion
Improve sorting and filtering in vehicle selection screen:
š£ LIVE: Android - Next Week š£
āš£ LIVE: IOS - Two Weeks š£
Adding sorting by vehicle type and bike supplier/ bike type for faster search and vehicle assignment
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Limited time Refer a Friend extra bonus: Starts: 28.3.25
For the next two weeks only, weāre doubling the referral rewards! Refer friends to join Flink as Riders or OAs and earn š¶ ā¬200!
How it works:
1ļøā£ Share your referral link (available in the Refer and Earn section of your Workforce app).
2ļøā£ If your friend gets hired and completes 5 shifts within their first 4 weeks (with no absences), you earn:
ā¬200 for standard Rider or OA referrals š°
ā¬200 + ā¬50 extra for Scooter Rider referrals šµ
3ļøā£ Your friend also gets ā¬100 when they join!
Important details:
Your friend must apply between March 28th ā April 6th to be eligible for this bonus.
To qualify, the new hire must complete 5 shifts within their first 4 weeks, with no absences.
Scooter referrals must have a valid driverās license and sign in to a hub where scooters are available.
All bonus amounts mentioned in this campaign are gross values.
Weekly To Do's
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4th Anniversary fortune cookie activation š„
š£ LIVE: 29.3.25 š£
Flink Turns 4! š
To celebrate our 4th anniversary, we're treating our customers to something specialāa fortune cookie! But these arenāt just any fortune cookiesāinside, youāll find fun and witty messages, created in collaboration with De Speld.
The cookies have now arrived at the hubs. Each hub has received a white box containing 250 packs of cookies.
š GO LIVE: Saturday, March 29
On this day, please make sure to include a fortune cookie in every order. Stock is limited, so handle them with care! To avoid them to break, place them securely in the bagāideally on top.
Letās make this a memorable surprise for our customers! š
A picture of the cookies:
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āļøAC maintenance round
The next AC maintenance round will take place in all the hubs during the weeks CW14 and CW15. Make sure that the AC units are accessible and please report to the mechanics any malfunctions that you might be experiencing
ā¹ļø For more information contact Marina Tirado MartĆn
Quarterly Challenge
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We have an update for you from the hub quarterly challenge...from the bonus challenge:
There is now only 1 week left to take the bonus challenge crown!
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Challenge Goal: The highest amount of young Riders (16-18) onboarded by March 31st
š The leading Cluster: Michel van de Ven š (2nd week in a row!) š
This week's leading hubs:
š 1st - DHA_ZUID & DOR_CENT = 11
š 3rd - ROT_CROO = 10
The prizes:
Hub Level: ā¬100 Team Budget
Cluster Level: ā¬400 Team Budget
Shelf changes
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Today no shelf changes for XS and S Hub
Shelf changes for Hub 3.0
At 16:00 today, we will post the shelf changes here
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Shelf changes for Hub 3.1
At 16:00 today, we will post the shelf changes here
_________________________________________________________________Shelf changes for Hub 4.0 (AMS_ZUID)
At 16:00 today, we will post the shelf changes here
_________________________________________________________________The list will be published at 16:00, so please check around that time.
The changes will go live tonight between 01:00 and 07:00, so please move the products to their new locations tonight after closure/tomorrow morning.
š¤Donāt forget the back stock! When moving products to their new shelf, always remember to check and reposition any backstock on the top shelves as well!
Read more about the different Hub Sizes here!
Why do we do shelf changes?
Shelf changes are primarily made to optimize product placement, such as moving items from an S to an XS shelf. This allows the shelves to be listed in more hubs than they currently are, expanding the assortmentās size across all hubs rather than concentrating it in only the larger L or XL hubs.
For example, by consolidating products on an S shelf, we can free up space on a relatively empty M shelf and streamline product placement from top to bottom.
This process will continue in the near future as we work to broaden our assortment. Expanding our assortment ultimately increases the potential basket size for customers.
If you notice products that donāt fit the shelves when following the facings, flag them via the āFacings feedbackā option in Hub Alert.
ā¹ļø More information on Hub Alert here
Open HQ Position Focus
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Key Account Manager
As the Key Account Manager, you will play a crucial role in managing and scaling Flinkās relationship with one of the largest online delivery companies in both Germany and Netherlands. This role ensures smooth daily operations and supports strategic initiatives that maximize the partnershipās value. Youāll be the primary point of contact for external and internal communication, collaborating across departments to solve issues, implement improvements, and optimize the performance of platform orders.
Your key responsibilities will include:
Serve as the primary contact for our partner, managing daily communication and resolving issues.
Monitor key metrics, including order volumes, to ensure optimal performance.
Work closely with internal teams (e.g., Commercial, Supply Chain, Tech, Data) to drive operational improvements and implement new projects or process enhancements.
Provide leadership with regular performance insights, identifying trends, risks, and opportunities.
Qualifications
2ā4 years of experience in key account management, project management, or a similar role.
Strong analytical skills, including data interpretation and performance tracking.
Experience with Excel/Gsheets and business intelligence tools (such as PowerBI, Looker or Tableau) is required.
Organized and proactive, able to manage multiple projects and resolve issues efficiently.
Clear communicator who can effectively coordinate between internal teams and external partners.
Experience in identifying inefficiencies and optimizing processes to improve performance.
Works well in a team, building strong relationships across different functions.
If you would like to apply please use the link
Other job openings here