Every Tuesday afternoon, the newsletter is published here with the latest info for all hubs!
This week, we have updates on Picking info in the orders dashboard, archived by column, a collection of small HubOne updates... and more!
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Key updates you can't miss____________________________________
Picker Information in Orders Dashboard - Coming Soon!
We are very happy to announce this long-requested improvement to the Hub Portal is on its way, we expect this by end of this week!
From the Orders dashboard, you will be able to see the name of who is currently picking an order and also, within the orders, the name and badge number of who picked an order.
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Archived By Column
This week you will see a new addition to the fleet management tab on Hub Portal.
We now have the ‘Achived by’ column which allows us to see if Cycle or Hubs are archiving vehicles, this will also be part of a future update that is currently being tested in some NL hubs, so stay tuned for future updates!
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HubOne improvements/updates: Already live!
The week we have a nice collection of small updates for HubOne to inform you about:
Inbounding: Delete functionality for shared lists.
You will now have the option to delete any shared dropping lists that are no longer needed by clicking on the three. buttons
We already heard your feedback on this, and it will be improved further by adding a warning pop-up when clicking the delete list option.
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TGTG Assistant: Will now show current bag value over max value.
A small but helpful update to the TGTG Assistant adds a message at the bottom of the screen to show how much overvalued the current bag being built is, this will help to keep improving our waste utilization.
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Checks: Show current stock in fresh checks
Now when carrying out fresh checks you will be able to see the current stock, this way in a clance you'll know if need to check for the backstock of a certain product or if it needs refilling.
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Picking: Add input validation to shelf assignment in the handover step.
To help avoid mistakes while assigning shelves, you will now see a validation message if the imputed code isn't numerical or other 3 digits.
Quarterly Challenge____________________________________
We have an update for you from the hub quarterly challenge...from the bonus challenge:
There are now only 2 weeks left to take the bonus challenge crown!
Challenge Goal: The highest amount of young Riders (16-18) onboarded by March 31st
🎉 The leading Cluster: Michel van de Ven 🎉
This weeks leading hubs:
👑 1st - DHA_ZUID & DOR_CENT = 10
🎉 3rd - ROT_WEST = 9
The prizes:
Hub Level: €100 Team Budget
Cluster Level: €400 Team Budget
Shelf changes____________________________________
Shelf changes for Hub 3.0
At 16:00 today, we will post the shelf changes here
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Shelf changes for Hub 3.1
At 16:00 today, we will post the shelf changes here
_______________________________________________________________________________________Shelf changes for Hub 4.0 (AMS_ZUID)
At 16:00 today, we will post the shelf changes here
_______________________________________________________________________________________The list will be published at 16:00, so please check around that time.
The changes will go live tonight between 01:00 and 07:00, so please move the products to their new locations tonight after closure/tomorrow morning.
🤓Don’t forget the back stock! When moving products to their new shelf, always remember to check and reposition any backstock on the top shelves as well!
Read more about the different Hub Sizes here!
Why do we do shelf changes?
Shelf changes are primarily made to optimize product placement, such as moving items from an S to an XS shelf. This allows the shelves to be listed in more hubs than they currently are, expanding the assortment’s size across all hubs rather than concentrating it in only the larger L or XL hubs.
For example, by consolidating products on an S shelf, we can free up space on a relatively empty M shelf and streamline product placement from top to bottom.
This process will continue in the near future as we work to broaden our assortment. Expanding our assortment ultimately increases the potential basket size for customers.
If you notice products that don’t fit the shelves when following the facings, flag them via the “Facings feedback” option in Hub Alert.
ℹ️ More information on Hub Alert here
Open HQ Position Focus____________________________________
Key Account Manager
As the Key Account Manager, you will play a crucial role in managing and scaling Flink’s relationship with one of the largest online delivery companies in both Germany and Netherlands. This role ensures smooth daily operations and supports strategic initiatives that maximize the partnership’s value. You’ll be the primary point of contact for external and internal communication, collaborating across departments to solve issues, implement improvements, and optimize the performance of platform orders.
Your key responsibilities will include:
Serve as the primary contact for our partner, managing daily communication and resolving issues.
Monitor key metrics, including order volumes, to ensure optimal performance.
Work closely with internal teams (e.g., Commercial, Supply Chain, Tech, Data) to drive operational improvements and implement new projects or process enhancements.
Provide leadership with regular performance insights, identifying trends, risks, and opportunities.
Qualifications
2–4 years of experience in key account management, project management, or a similar role.
Strong analytical skills, including data interpretation and performance tracking.
Experience with Excel/Gsheets and business intelligence tools (such as PowerBI, Looker or Tableau) is required.
Organized and proactive, able to manage multiple projects and resolve issues efficiently.
Clear communicator who can effectively coordinate between internal teams and external partners.
Experience in identifying inefficiencies and optimizing processes to improve performance.
Works well in a team, building strong relationships across different functions.
If you would like to apply please use the link
Other job openings here