Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!
This week we have updates on Collaborative Inbound, Flunch V2, CLA E-Commerce roundtable, shelf changes, and more!
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Key updates you can't miss____________________________________
New Process: Collaborative Inbound - Go live tomorrow 19.02.25
What's New?
The list creation and dropping parts in HubOne will be split, so multiple OAs can collaborate by creating and dropping lists:
List Creation: After preparing a dropping list, you save it to make it available for everyone in the hub.
Dropping: Other OAs can claim a list and drop it, using the Zebra with all relevant information (shelf number, stock, facings), and save their progress.
Why?
Clear task division makes inbound faster, as each OA is focussed on one task (scanning or dropping)
Improved Accuracy through focused tasks
Efficiency as there is no need to write shelf numbers on boxes anymore
No more lost dropping lists as the process can be saved in the app
More Information:
👉Here you can find a detailed presentation
👉Here you can find a video demo
📲An EduMe Guide will be shared with all OAs/OA+ visible in the Training Section of the WF App
The process will go live tomorrow - 19.02.25
🙋♀️Issues to #tech-hub-service-nl
New Inbound Carts coming
👉Here you can find a list of new dropping carts that will be shipped this week. Additional smaller ones will be shipped at a later moment, as they’re not yet available.
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Flunch V2 - Full Release on Thursday, 20.02.25 at 6 am
Only applicable for: Alkmaar, Amsterdam, Amstelveen, Capelle, Delft, Dordrecht, Eindhoven, Rotterdam, and Utrecht (the rest is already live)
This Thursday morning, we will switch all remaining hubs over to our new Flink Webpunch (Flunch) V2.
This is a new technical setup which connects Webpunch directly with the WF App to avoid delays coming from Quinyx.
What does this mean?
The main difference is that hubs need to log in to the Webpunch Tablet with their goflink (Okta) credentials instead of Quinyx login.
The punch-in/out process remains unchanged.
👉 Please read all details about the change here.
To be prepared for the update, please:
Make sure you know your Hub account Okta credentials (same as for the hub portal)
Make sure the Okta Authentication is set up with the Hub Phone - you might need this to verify the login.
Here is how to change the phone linked to the account
In case of any questions or issues, please use #flunch-v2-hypercare where our teams will be available for hypercare.
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You are invited: CLA E-Commerce roundtable discussion!
On May 1st, 2025, our current e-commerce collective agreement expires. For that reason, talks are now taking place between Flink, other companies in the e-commerce market and Union De Unie, among others.
A large part of you have recently participated in the survey in regards to the CLA renewal, thank you for your valuable input! These results have all been gathered by De Unie. The next stage has now been entered. Upcoming Friday, the 21st of February 2025, there will be an online roundtable discussion between 12:00 and 14:00. In this roundtable discussion you can share your concerns or any questions you might have in regards to the CLA. You do not need to be a member to join this discussion and you do not need to prepare beforehand. Furthermore, you can either join the discussion in your hub or you can join from home, as this is an online roundtable discussion. You only need a laptop.
People working and living in the Amsterdam area are invited to join the conversation at the Headquarters in Amsterdam. Once we receive the list of attendees on Thursday, the People Team will reach out to check who wants to join at the Headquarters.
This is an opportunity for you to be included in a super interesting discussion and witness the development of our new CLA up close.
Register through the website below! Make sure to sign up before February 20th, 2025 before 12:00 o’clock.
Weekly insights____________________________________
Find this week's leaflet on the fruit and vegetable quality: link
🚨 Quality Alert! We've been experiencing issues with Looye Joyn Tomatoes 400g (122652162) 🍅 and Courgette (13123196) 🥒, with many batches arriving in poor condition. Please conduct extra quality checks on every batch and report any concerns via Hub Alert Tickets.
⚠️ Limited Availability: Biologische Tuinkers 75g (125002528) 🌿 and Avocado 2st (125002641) 🥑 are currently in short supply due to supplier constraints.
🚨 We Need Your Feedback! 🚨
Please share your insights on the quality of Bananas 🍌 lately via Hub Alert Tickets. Provide detailed feedback to help us address any issues effectively.
🔍 Your vigilance and cooperation in maintaining quality are greatly appreciated—thank you! ✅
Emballage counting
A new emballage counting is planned for week 9 (Feb 24th to Feb 27th) at your hubs. Schedules can be found here, please let me know if you cannot access it. Note that LL will arrive OUTSIDE normal delivery time slots, so be prepared - you'll find the time slot in the file.
Necessary preparations:
This week, please return to Lekkerland any emballage that you’re not using.
Make sure the hub manager or experienced shift lead is present in the hub on the day/time of the counting.
Gather and centralize all emballage stuff at one place in the hub (sorting out the different pieces to make the count easier).
Rollcages organized and shared in 4 pcs.
Always agree on the counting between Flink employees and the Lekkerland counter.
No need to share with us any counting figures, everything will be counted by Lekkelrand
Thanks for your cooperation and in case you have any questions, please reach out to Sara Barros das Neves or Andrea Farina.
Shelf changes____________________________________
Shelf changes for Hub 3.0
At 16:00 today, we will post the shelf changes here
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Shelf changes for Hub 3.1
At 16:00 today, we will post the shelf changes here
_______________________________________________________________________________________Shelf changes for Hub 4.0 (AMS_ZUID)
At 16:00 today, we will post the shelf changes here
_______________________________________________________________________________________The list will be published at 16:00, so please check around that time.
The changes will go live tonight between 01:00 and 07:00, so please move the products to their new locations tonight after closure/tomorrow morning.
🤓Don’t forget the back stock! When moving products to their new shelf, always remember to check and reposition any backstock on the top shelves as well!
Read more about the different Hub Sizes here!
Why do we do shelf changes?
Shelf changes are primarily made to optimize product placement, such as moving items from an S to an XS shelf. This allows the shelves to be listed in more hubs than they currently are, expanding the assortment’s size across all hubs rather than concentrating it in only the larger L or XL hubs.
For example, by consolidating products on an S shelf, we can free up space on a relatively empty M shelf and streamline product placement from top to bottom.
This process will continue in the near future as we work to broaden our assortment. Expanding our assortment ultimately increases the potential basket size for customers.
If you notice products that don’t fit the shelves when following the facings, flag them via the “Facings feedback” option in Hub Alert.
ℹ️ More information on Hub Alert here
Photo(s) of the week ____________________________________
It's the final week of photo submissions. Soon, we will compile every photo submission and make a video collection of them all! Huge shout out to everyone who submitted posed, and took the photos! It's been a pleasure to see how much fun everyone has had with it!
But this is not something we can drop as a weekly tradition so let's keep this amazing trend going in the future!
TILL_NOOR - Flinktanic
ROO_CENT - Winners!
AMS_WATR - Ready to Roll!
MAA_OOST - Champions!
HEN_CENT - Family business.
Open HQ Position Focus____________________________________
Workforce Planning Manager
You will be responsible for ensuring that Flink Netherlands meets our 28-minute promise, resulting in happy customers all-round, while balancing efficiencies. To achieve this you will need to be proficient in:
Forecasting methodologies
Optimizing workforce scheduling tools
Scheduling NL labor laws
Capacity management and incentivisation
Requirements:
You have 4+ years of work experience in operations or planning (experience at high-grow or early-stage startups preferred)
You have a good understanding of planning tools and Google Sheets or MS Excel
You are tech-savvy and able to learn new tools and processes quickly
You are a highly organized, detail-oriented, and process-driven person
Experience using Python and SQL preferred
If you would like to apply please use the link
Other job openings here