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Newsletter - 24.12.2024

Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!

If you have any feedback/suggestions for the newsletter please use this Link

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*Please remember there will not be a Newsletter next week (31.12.2024)

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Happy Holidays and a big thank you!

As we head into the busiest time of the year with all the holiday orders and year end counts, we want to say a big thank you to each of you. Your hard work and dedication has been incredible, and together, we’ve accomplished so much! Every effort you have put in has made a real difference, and we couldn’t be more grateful.

Wishing you and your loved ones a joyful holiday season. Let’s step into the new year with even more energy and excitement for what’s ahead, together we’ll make it happen!

:partyflink:

(📸 Credit: Nina Mirkovic/UTR_WEST)

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Holiday Bonuses

We're making your holiday shifts extra rewarding this year!

Here’s what’s in store for all our amazing team across the country:

Rider and Ops Associate:

:star2:

Earn +4€ per hour for every hour worked on these national holidays:

:date:

December 25th – Christmas Day

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December 26th – Boxing Day

:date:

January 1st – New Year’s Day

:boom:

Special New Year’s Eve Bonuses (December 31st)

:boom:

:clock12:

Until 12:00 – Earn an extra +1€ per hour

:clock12:

12:00 to 17:00 – Earn an extra +2€ per hour

:clock5:

17:00 to 19:00 – Earn an extra +4€ per hour

:crescent_moon:

From 19:00 until closure – Earn +5€ per hour

Shift Leads/OA+:

:star2:

€5 Gross bonus per worked hour (f.e. €40 Gross bonus for an 8 hour shift)

:date:

December 25th – Christmas Day

:date:

December 26th – Boxing Day

:date:

January 1st – New Year’s Day

Don’t miss this chance to boost your earnings while you help us spread holiday cheer!

:gift:

Let’s make this holiday season brighter and more rewarding together!

Your to-do's this week ____________________________________

REMINDER - EOY Prep Checks - REMINDER

IF you still have list of EOY count preparation checks please complete by EOD

👉 Please complete these checks by the 25.12.2024.

Key updates you can't miss____________________________________

Manual Assignment of JET Orders - live Thursday 26-12!

Previously manual assignment of JET orders was not possible.

As of Thursday, it will be possible to assign them manually in the same way as for regular orders, using “Assign rider” action in the menu under the three dots icon.

It is still not recommended to interfere with the automatic algorithms that stack and assign orders, but in cases when it is absolutely necessary - you can use this option.

Weekly insights____________________________________

🍌🍓🥕🧅🥦🍇

Weekly fruit and veggie quality report link

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We need your feedback on Hub alert!

To help to identify the challenges and hear your input for improving the hub alert usage and support, we would like hubs to share best practices, especially from top-performing hubs, to inspire others to improve their ticket submissions and help resolve delivery issues more efficiently.

Please take a few minutes to fill out the Survey, the more feedback the better so please also share with your team!

Shelf changes____________________________________

Today and next Tuesday there will be no shelf changes - they will resume in the second week of January.

Photo of the week ____________________________________

Christmas Van Visits!

Last week the launch van was transformed into the Flink Christmas van! Different team members from HQ traveled the whole country to deliver Christmas treats and Flink socks! It was great to see so many of you and thank you for all your feedback! 🎁

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