Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!

We have added 2 more dates for BHV training in July. This will be the last available training before the summer holiday. Everyone that still has to do the first time training along with those whose certification is expiring before September are urged to sign up for one of these training sessions.

🙋‍♀️ Issues or questions to Mariette Kraak

Today your hub performed the mandatory evacuation training.

Your training needs to be recorded and added to your evacuation plan both physically in the hub and on Zendesk.

ℹ️ See Evacuation report

ℹ️ See BHV plans/ Emergency plans NL

🙋‍♀️ Issues or questions to Mariette Kraak
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This is a reminder to finish the safety assessment.

All nominated OA+ employees must complete it before 1 July 2024.

Please make sure to complete with your email address registered in Quinyx.

Forms:

🙋‍♀️Issues to Timo Steenkist

🚨Action: fill in the hub safety quiz

Your feedback on safety topics is important to us. As such, please fill in the hub safety quiz.

🙋‍♀️ Issues or questions to Mariette Kraak
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One in four grocery delivery cyclists have a serious accident in the Netherlands.

To raise awareness on the importance of wearing a helmet, we created a fun competition where your hub can win prizes.

Here is how it works:

Encourage your Riders to display their best helmet pose while on the job and take a creative photo while actively engaging in deliveries.

Cash prizes to be won for your hub:

Here are some of the entry photos of last week;

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The competition entries close on 30 June 2024! Sign up via this link.

🙋‍♀️ Issues or questions to Mariette Kraak

Today's shelf changes included some distribution changes, so some products might move to shelf 999X and vice versa.

Moreover, It might happen that some products might appear as New listings, but you might already have them in stock at 999x.

Please check there. In case you do not find it there it means that you have not received it yet.

Please find below the list of shelf changes for Hub 3.0 and Hub 2.0:

Shelf change for 3.0: you can find here the shelf changes for 3.0

Shelf change for 2.0: you can find here the shelf changes for 2.0

The shelf changes will be uploaded to the respective folder in the late afternoon, thus check around that time.
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As announced last week, today we are going to move these five paper products from their current shelf to the new location 500A.

Here’s how its works:

The shelf changes will be posted in the late afternoon, please check around that time.

We will no longer work with the JET tablets in the hubs - this week the connection will be turned off. Please send back the tablet incl all cables to the following address:
​Thuisbezorgd.nl

Antwoordnummer 1123

7500 VB Enschede

Please write down the hub name & code on the box and please save the shipping label.

🙋‍♀️Issues to Timo Steenkist

1. Dunkin' Donuts issue

Description: The donut had barely any decoration on it as show on the product photo and quantity deviation.
Action taken by SC: Flagged the issue to the supplier to ensure extra check.
Action hub: Raise hub alert whenever you see this issue with photos and units affected.

2. Information missing in Hub alert

Description: Hubs are creating tickets without photos/unit effected/RC label.
Action taken by SC: -
Action hub: Crete hub alert ticket with necessary information (e;g: clear photos/unit effected/RC label/RC photos).

3. Platte Perziken schaal 500g- (Inboubd Issue)

Description: Barcode not updated in the system for nectarine schaal.
Action taken by SC: - Requested to update Barcode in the system.
Action hub:- Inbound as 118201650 Perziken schaal 500 until barcode updated in the system.

🙋‍♀️ Issues or questions to @nl-hub-manager