Workforce

Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!

<a href="#h_01H1PCBVD6H5MFRC3AX81BHHWD">HR &amp; Payroll</a>

<a href="#h_01H1PCC17ATY8AC4JX3NTSWQ6H">Hub Ops / New Processes</a>

<a href="#h_01H1PCC8C2YAD1FGQ77SDB2H9H">Delistings &amp; Shelf Changes</a>

<a href="#h_01H1PCCR820W7M97SMXMH79JXV">Marketing Activities Updates</a>

<a href="#h_01H1PCBA6SEWFTVPCFG6BZ1XN4">Commercial / Assortment</a>

1. <a href="#h_01H1PCBVD6H5MFRC3AX81BHHWD">HR &amp; Payroll</a>
2. <a href="#h_01H1PCC17ATY8AC4JX3NTSWQ6H">Hub Ops / New Processes</a>
3. <a href="#h_01H1PCC8C2YAD1FGQ77SDB2H9H">Delistings &amp; Shelf Changes</a>
4. <a href="#h_01H1PCCR820W7M97SMXMH79JXV">Marketing Activities Updates</a>
5. <a href="#h_01H1PCBA6SEWFTVPCFG6BZ1XN4">Commercial / Assortment</a>

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🚨 Reminder: Fill in your self-assessment for the Feedback Cycle!

As part of the Feedback cycle process, February 21st we kicked off with the Feedback cycle for Hub Managers via <a href="https://www.leapsome.com/app/#/profile/63779ba10e9d307a832e63c2" rel="nofollow noopener noreferrer" target="_blank">Leapsome</a>. Please make sure to fill in the review on time! The deadline for the Hub manager self-assessment is the March 8th end of day.

Please find here the link to the <a href="https://helpcenter.goflink.com/hm-nl/en/articles/16296347">review guide</a> on Zendesk with the info and timelines to guide you in the review process.

ℹ️ More information <a href="https://helpcenter.goflink.com/hm-nl/en/articles/16296347">review guide</a> ​

💡 More live rider metrics in the Employee Level Dashboard!

Tomorrow: % Trip On Time Compliance

- Actual riding time compared to ETA (= cycling time for the full length of trip (all stacks + back to hub) - 10% buffer
- At customer time (after swiping 'arrived') will not be reflected in this KPI. ​

- Tomorrow: % Trip On Time Compliance
 - Actual riding time compared to ETA (= cycling time for the full length of trip (all stacks + back to hub) - 10% buffer
 - At customer time (after swiping 'arrived') will not be reflected in this KPI. ​
 
- Next Week: Acceptance Rate

🙋‍♀️Issues to #tech_hub_service-nl

🗨️Feedback <a href="https://docs.google.com/forms/d/e/1FAIpQLSdx7tKpvSyjLNWtSVu6n0ysdkahYjKtNWYGEKFzmd85CbOSoQ/viewform" rel="nofollow noopener noreferrer" target="_blank">here</a>

💡 MCFT only critical jobs until end of profit push

In the light of the profit push for march &amp; april, only strictly necessary MCFT repairs will be executed. Meaning freezers / cold rooms that have cooling issues &amp; picking route fridges that have cooling issues. All doors / rubber issues etc will be held back until May, so you can pause the raising of these tickets until then.

Today there are overnight shelf changes only for Hubs 3.0.

For the above mentioned Hubs please find the shelf changes <a href="https://drive.google.com/drive/u/0/folders/10UYIFweHBvUSymfBQ9ryKaczOj3JA4wD" rel="nofollow noopener noreferrer" target="_blank">here</a>. The folder will be updated later this afternoon, so visit the link end of afternoon for the shelf changes.

- Today there are overnight shelf changes only for Hubs 3.0.
- For the above mentioned Hubs please find the shelf changes <a href="https://drive.google.com/drive/u/0/folders/10UYIFweHBvUSymfBQ9ryKaczOj3JA4wD" rel="nofollow noopener noreferrer" target="_blank">here</a>. The folder will be updated later this afternoon, so visit the link end of afternoon for the shelf changes.

💡Delist Sinterklaas item

Please outbound 108600497 (G'woon Speculaasbrokken 375g) &amp; sell via TGTG.

🚨Tip of the week from best performing RAF hubs!

Use the flyer tray (bucket) to create a better overview and convenience for your picker (see picture down below).

Let us know in the channel so we can order it for your hub.

Send us a message in the slack channel and we will sent new flyers to you.

🙋‍♀️Issues to nl-marketing-x-hubs 🗨️Feedback to nl-marketing-x-hubs

Next week, we will have different samples to celebrate our 3 year anniversary. You will receive these items at the end of this week (W10). Only when you have the SKU in your assortment then you will receive the extra product. ​

SKU’s Name Sample Day

107450280 Tony's Chocolonely Lil Bits Melk Hazelnoot 120g 11-03-2024

108600358 Charlie's Organics Sparkling Mandarin 33cl 11-03-2024

13132146 Maza Hoemoes zongedroogde tomaat 200g 12-03-2024

113100948 Illy Espresso Classico Capsules 10st 250g 12-03-2024

13134210 Corona Cero 0.0% 6-pack 33cl 13-03-2024

13087046 Unox Good Pasta Carbonara 71g 14-03-2024

103100194 Klene Snoepdrop Fruitklappers 200g 15-03-2024

We will set up a Slack channel where we can communicate with you for more questions and updates.

Newsletter - 05.03.2024

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Newsletter - 05.03.2024

HR & Payroll

____________________________________

🚨 Reminder: Fill in your self-assessment for the Feedback Cycle!

Hub Ops / New Processes

____________________________________

💡 More live rider metrics in the Employee Level Dashboard!

💡 MCFT only critical jobs until end of profit push

Delistings & Shelf Changes

____________________________________

💡What’s changed?

💡Delist Sinterklaas item

Marketing Activities Updates

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🚨Tip of the week from best performing RAF hubs!

Need a flyer tray?

Running out of RAF flyers?

Commercial / Assortment

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💡Sampling W11

Sampling Day planning: