Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!
Property Management & QHS
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🚨Keeping warm during winter - AC’s, plastic flaps and automatic doors
Keep the air conditioning on in the normal programme. Check that the temperature is set to 21 degrees.
The entrance is equipped with plastic flap curtains, if not installed but stored at location please place them yourself.
If the curtains are there and too long, make sure to cut these off to the correct height. Make sure that the curtains slightly overlap each other for the best result.
If you have automatic doors with warm air curtains, make sure that this is working and doors are closing automatically.
If you have any issues with your AC or missing plastic flaps please make a ticket via [Property Management and External Services]
No additional electronic heaters can be used due to electricity overload on our system.
💡 Anticimex, mice and the hub portal
During the winter season mice are more likely to enter your hubs. Therefore make sure that the following are in order in your hub to prevent any mice entries
Make sure your doors stays closed as far as possible
Clean under your fridges, freezers and shelves with a swiffer on weekly basis
Store all your clothing, backpacks and other bags off the ground either hang them up or store in shelves.
Check if your doors can all close off 100%, mice can fit through a hole the size of a normal pen
All hubs have received a login to the Anticimex portal. Anyone responsible for a shift should at all times be able to open this portal during an inspection. Make sure you know where to find it. The activation email was sent on 25 January 2023.
💡 BHV extra dates
2 Extra BHV dates are available to book your training.
14 December English training in Amsterdam West
19 December English training in Amsterdam West
HM’s can write in SL’s and OPS+ in BHV Round 5
Training
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💡 Winter Safety Guidelines
As we’re approaching colder days and more bad weather, below you will find the most relevant training and information for all hub staff.
Zendesk Guides
Northpass e-learnings
🙋♀️For Zendesk troubleshooting, please click here
🙋♀️For Northpass troubleshooting, please click here
Equipment Updates
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💡 Tire pressure
Please make sure to check the tire pressure. It’s recommended to have less pressure in the tires when it’s wet.
ℹ️ More information on Bike Safety
💡 Winter Rider Gear
As the temperature has started to drop, the winter rider gear bundles are ready to order. The bundles consist of a jacket, gloves and a scarf. Please encourage the riders to place the orders for the winter gear via the Workforce app.
💡Mandatory Helmets
From 1st of May, wearing a helmet is mandatory for all riders. If you do not have enough helmets, please make sure to order the right quantities & sizes via Coupa asap.
Hub Ops / New Processes
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💡 Restocking Flow - Feedback Form
Last week, the Restocking Flow was successfully launched in all hubs! We would love to hear your feedback so we can improve the feature further.
Please visit the Feedback form and provide your feedback!
For more information on Restocking Flow here
🚨Picking Flow Adjust Quantity - Live Tue 28 Nov
We have released an addition in the picking flow, where you can adjust the quantity in the picking flow (see screenshot). This component will replace the functionality of the reset button.
ℹ️ See more about the picking flow here
Commercial / Assortment
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💡 Crates with single pieces of fruits
Up to last Tuesday, we received pre-packed apples, pears, limes and lemons.
Per 22.11.23, you will receive crates with single pieces.
What’s changed?
These crates can be booked in on the single item SKU.
And sold on bundle item SKU.
Below an overview of the old pre packed SKUs, new single SKUs and new bundle SKUs.
OLD - Pre Packed - Do NOT use
13131808 APPEL GALA SCHAAL 4ST
13003078 APPEL GRANNY SMITH 4ST
13133103 PEER CONFERENCE 4ST SCHAAL
13134876 CITROENEN VERPAKT 5ST NET
13134878 LIMOENEN VERPAKT 3ST NET
NEW - Single - Use to INBOUND
111900896 APPEL GALA SCHAAL 1ST
111900909 APPEL GRANNY SMITH 1ST
111900917 PEER CONFERENCE 1ST
111900925 CITROENEN VERPAKT 1ST
111900933 LIMOENEN VERPAKT 1ST
NEW - Bundle - Use to SELL
111950981 APPEL GALA 4ST
111950990 APPEL GRANNY SMITH 4ST
111951001 PEER CONFERENCE 4ST
111951010 CITROENEN 5ST
111951028 LIMOENEN 4ST
Supply Chain Updates
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💡 When to Outbound Grapes
A Brief Reflection on White Grapes
Looking back, we've encountered a few hiccups with our white grapes, mostly due to factors beyond our control, like the unpredictable climate during harvesting. Today, we're bringing you an update on the current season for our white grapes.
Grape Quality Checklist
Stems: Ideal stems are green, sturdy, and adept at holding grapes. If you spot very brown stems that can't support grapes, it's time to consider outbounding or TGTG.
Grapes: Seek out grapes that are round, vibrant, and full of color. If they start to look soft and lose their color, their shelf life may be limited.
🍇Brazilian Grape Alert!🍇
In the upcoming weeks, our supplier is sending white grapes with a higher sugar content. The catch? They might look a bit darker, but trust us—they taste even better than the picture-perfect ones.
*example of new brazilian grapes