To make sure we are compliant to safety regulations please make sure to place extra focus with your teams on the following this week:
(1) Helmets are mandatory since 1 May in our organization. Make sure that all riders leave the hub wearing a helmet.
(2) Make sure that the emergency exit in your hub is free and accessible, nothing should obstruct your emergency exit at any given point in time.

Thank you for using the workflow in the Hub Managers channel. Please continue to do so. The following points should be taken into consideration when raising a ticket:
​(1) If by Tuesday evening you have not received your first weekly cleaning - please create a workflow.
​(2) If by Friday you have not received your second weekly cleaning - please create a workflow.
​(3) Work will only be done according to the work schedule, this means cleaning of the picker isles, kitchen, bathroom, cleaning inside the shelves (not moving products), cleaning the front of the fridges, cleaning under shelves that are minimum 10cm from the ground.
​(4)The rest of the hub should be cleaned by the hub. This includes: the bike area, store room, backstock area and all other rooms/areas that do not form part of the above mentioned list.
​(5) You should have a monthly check in moment with the area manager of CCS - please see the contact details of your area manager via Flink / CCS contact sheet.

Today you will receive an invite to create your Flink Police account. This will make it easier in case you need to file a report for a stolen bike via the company profile. Please make sure to activate your account when you receive the email.
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From now on, once the riders accept a trip, they’ll need to confirm they pick up the correct container IDs in the app before sliding to confirm.

Easier for a Rider to see which container/bag needs to be taken, so they're less likely to take the wrong container/bag which will reduce post issue rates.

Tonight there will be some shelf changes.

Please find the list with shelf changes for your hub here.

Please move the products to their new shelves tonight after closure or tomorrow before opening.

Changes will be made in the system overnight.

We had a great idea from our colleagues in Leeuwarden to attach the locks on the front frame using zip-ties. It is safe and has been tested by the hub and will not cause any issues while steering.

It will save time when the rider wants to take a bike at the beginning of the shift and, surely, the rider won’t forget to lock the bike.

Please see the pictures below and apply it in all hubs.

All the issues related to cooling equipment (Fridge, freezers, walk-in fridge) must only be reported on the MCFT Portal. Please do not create tickets on Zendesk.

Incentive opportunities

Important hub information

Payroll updates

Please find the Power Shifts Campaign (DxGy Incentive Programme) here.

Please find the Hourly Bonus Schemes here.

As of next month we are no longer allowed to sell IQOS products (e-cigarettes). Together with the supplier we have arranged to send back all products by the end of this week.

For Flink that are the following 2 products:

For each hub there is a document with a return sheet and instructions that you can download here. Please download the file that belongs to your hub and follow the instructions on the second page.

Please make sure that you upload a copy of the return sheet file in this folder. The document should be named: HUB_CODE IQOS return form signed

Please make a copy of the proof of receipt from the Lekkerland driver and upload the document in this folder. Document should be named: HUB_CODE IQOS proof of receipt

Please use inventory correction for everything that is sent back to Lekkerland.