Workforce

This guide outlines how customer flyers are received, used, and distributed at Flink. Flyers are essential for welcoming customers, encouraging first orders, and improving Hub performance and NPS.

Audience: Shift Leads, OA+, Hub Managers, and Pickers.

Goal: Ensure every target customer receives the correct flyer to support marketing campaigns.

- Audience: Shift Leads, OA+, Hub Managers, and Pickers.
- Goal: Ensure every target customer receives the correct flyer to support marketing campaigns.

Q: What if we run out of flyers before the end date?

A: Stop distributing immediately. Do not substitute with old flyers. Notify your Hub Manager.

Q: The Christmas flyer has no SKU. How do I track stock?

A: Since there is no SKU scan required, stock must be monitored visually by the Shift Lead.

Customer flyers

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Customer flyers

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📋 Key Information

🍽️ Recipe Booklet (New Customers)