Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!
HR & Payroll
____________________________________
[INFO] Mid Year reviews for the Hub Managers and Shift Leads
On September 4th we are kicking off the Mid review process for Hub Managers and Shift Leads. It's the time of the year when we take a moment to reflect on all the hard work we've put in and set the course for the next half of the year.
Make sure to block some well-deserved time in your agenda to reflect, discuss and assess the colleague that you’re reviewing. The feedback & development talks between managers and reviewees start from September 23rd onwards till the 8th of October.
Further information about the process will follow soon.
[ACTION] Refer a friend = Easy way to earn money!
Refer your friend and get a bonus, up till €750,- gross! Currently, we are looking for new Shift Leads (main focus: Amsterdam, Amersfoort en Veenendaal)! Do you know someone who would be a great fit? Let them apply to one of the vacancies through this link: https://careers.smartrecruiters.com/Flink3/joinus
And, don’t forget to use the following link to submit your referral: https://goflinkhubsupportnl.zendesk.com/hc/en-us/articles/12580962718993-Employee-Referral-Program
Hub Ops / New Processes
____________________________________
[ACTION] Inbound Checker update
From today (15.08) onwards, we will share the Inbound Checker Compliance again, including the number of inbounding errors based on the hub feedback.
We’ve also updated the Inbound Checker links, please check your hub’s link below (please update the bookmark, the ‘old’ inbound checker will no longer be in use).
Please read the Refresher on inbound fill rate article below carefully.
Your hub’s Inbound Checker:
⚠️ For any issues, please write a message in #nl_all-hub-staff
[INFO] Refresher on inbound fill rate
As we continue to work with the Inbound Checker, our goal is to inbound 100% of the products that arrive at the hub to spot errors. Therefore, we’d like to refresh your memory on what inbound fill rate means.
🤓 Inbound fill rate: The fill rate is the percentage of products that are booked in with respect to the products that were expected at the hub.
Actions:
🚨 Keep in mind to check the Inbound Checker after you’ve inbounded all products from that specific product category (eg. check all frozen items after booking in all frozen items) on a daily basis
🚨 Make sure to inbound/outbound products once you’ve found an issue using the Inbound Checker
🚨 Make sure to always outbound newly delivery products (when damaged or perished) during inbounding, so these products won’t show up in the Inbound Checker
Why it's important:
We reduce food waste because we solve mistakes with SKUs we paid to receive but haven’t inbounded
We reduce pre order issue rates and stock corrections because we catch errors in the stock faster
Resources:
ℹ️ HubWiki 100% Inbound
🙋 Questions about Inbound Checker in #nl_all-hub-staff
⚠️ Issues with SKUs via HubAlert app in Zebra
💬 Feedback here
Rider Ops
____________________________________
[INFO] Reading Vacation Balances in Quinyx
Due to the way the time tracker view works in Quinyx as well as due to a deviation of +/- 0.01 hours due to rounding, the 'Time Tracker' window on the side will not be perfectly accurate. To view the accurate balance, please use the 'Time Tracker transactions' view. The accuracy of the 'Time Tracker' window is dependent on the periodic locking of the schedule.
Delistings & Shelf Changes
____________________________________
[ACTION] Shelf Changes
Tonight there will be some shelf changes.
Please find the list with shelf changes for your hub here.
Please move the products to their new shelves tonight after closure or tomorrow before opening.
Changes will be made in the system overnight.
[INFO] No Delistings this week
Please check your Looker send-out from yesterday for previously delisted products which still have stock in your hub, and outbound them following the instructions in the email. In case of any issues, please contact Daan den Bieman.
Training
____________________________________
[INFO] HOM Quiz Q2 Winners 🏆
Thank you all for participating in HOM quiz Q2.
Let’s all congratulate the 🤓colleagues below that reached 100% correct answers first!
🏆 Soufyan - Shift Lead from NL_AMS_OOST
🏆 Zerga - Shift Lead from NL_ENS_CENT
🏆 Orhan - Hub Manager from NL_ENS_CENT
The winners mentioned will be receiving a voucher reward via email.
[ACTION] Your feedback on the Hub Wiki
We want to hear your feedback about the Hub Wiki so we can adjust it to your needs. Please take 3 minutes to complete this survey by 23.08.