Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!
Shelf Changes
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šØ Shelf changes for Hub 3.0
In today's shelf changes, there are some products currently placed on shelf 999X that will be assigned to a new shelf.
Additionally, it may also happen that some products appear as āNew listingsā, but you might already have them in stock on shelf 999x. Please check there, and in case you canāt find them, that means you havenāt received them yet.
Find the list of shelf changes for Hub 3.0 here .
The shelf changes will be uploaded to the respective folder in the late afternoon, so check around that time.
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šØDelistings for July
See the July delistings here .
šØNew facings logic
Today, we are going to implement a facing logic that will ensure more space for better performing products. As a consequence, lower performing products will have a reduced number of facings.
For now, this new logic will only be tested with the existing drink products currently placed on the dry shelf. All drink products should be placed as SU.
We kindly ask you to comply with the new facings. In case you have any issues, create a ticket in Hub alert specifically for facings.
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šāāļøIssues to #tech-hub-service-nl
Hub Ops / New Processes
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š”Inbound & Inventory Month
We have our first weekās winner for the KPI Competition: NL_DHA_ZUID, with an 85.9% score š
For your information, on 27 June, we took out the Inbound Checker Compliance part since it wasnāt working.
ā¹ļøBest Practice One Pager
ā¹ļøMore information on KPI Competition
ā¹ļøMore information on kick-off slides here
š”Inbound Checker: issue workflow
We have created the Slack channel #inbound_checker_troubleshooting, so all hubs and Hub Managers can report issues with the Inbound Checker or SSCC labels. All hub accounts were added to the channel.
Hereās how to use the channel:
Go to the channel #inbound_checker_troubleshooting.
On the top-left, select the bookmark Workflows.
Select the workflow Inbound Checker / SSCC Issue.
Fill out all fields. Remember to select the type of issue, as shown in the picture below.
Click Submit.
ā¹ļøMore information here
šāāļøIssues to #inbound_checker_troubleshooting
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š”Container & shelf assignment improvements - Go live 3 July
Tomorrow, 3 July, we will release some improvements to make the container & shelf assignment process smoother and faster!
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Hereās what is new:
Infinite scanning of containers: for example, every scan adds a new container without the need to open a new input field manually, as shown in this video (only visible for goflink accounts):
āKeypad won't be opened up on the container assignment screen, allow the OA to scan instead of manually inputting the container IDs.
The input field on the shelf assignment screen is auto highlighted when the OA enters the screen.
ā¹ļøMore information here
šāāļøIssues to #tech-hub-service-nl
Supply Chain Updates
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š”Quality & delivery issues: week 27
ā1. LOT code on packaging
Description: fruits and vegetables delivered with LOT code
Action taken by SC: -
Action for the hub: don't outbound any product delivered with an LOT code on it. The LOT code has nothing to do with THT, and you can sell them while theyāre still fresh.
2. Egg delivery issue
Description: egg damage from stacking issue
Action taken by SC: with proper information attached with the ticket, we can communicate with the supplier.
Action for the hub: please raise a ticket with the necessary information, which includes photos of the RC and the RC label.
3. Hub Alert: usage guideline
Description: hubs are creating tickets without photos/ RC labels, which means the tickets canāt be processed.
Action taken by SC: with proper information attached to the ticket, we can communicate with the supplier.
Action for the hub: Please raise a ticket with the necessary information, which includes photos and the RC label.
āImportant: we kindly request that you use Hub Alert in case of delivery or quality problems to facilitate a follow-up. Thank you, @nl-hub-manager