EU Citizens
If you are an EU citizen, we need your National ID card or passport for identification purposes.
Non-EU Citizens
If you are a Non-EU citizen, we need your passport of origin for identification purposes.
If you have been issued a passport replacement card (Ausweisersatz) by the German government, you can upload this instead of an original passport.
TIP: It is highly recommended to use an office scanner to provide good-quality documents. Each document should be scanned separately. It is important to scan both sides of your documents without a background, shades, and objects such as your fingers and pens.
Need help?
Please check the FAQ section.
If you still require help, please contact us via the Support button in the bottom right corner.