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We hope youâve had a great start of the new year!
If you didnât already know, weâre in the exciting process of revamping all hubs to the next generation of Flink hubs: what weâre calling âHub 2.0â. đĽ
You can find a sneak preview of what that looks like below, as well as some exciting updates on In-App Rider Tipping, general information about Quinyx and how you can contact us for any further questions you might have.
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A peek of Hub 2.0
Weâve learned a lot since we opened our first ever hubs back in February. With that in mind, we have officially started our âHub 2.0 initiativeâ.
âHub 2.0â is where we completely redesign and renovate our hubs inside out in order to become more efficient, better organised and equipped with entirely new equipment. Below, youâll see a sneak peek of what a Hub 2.0 looks like.
Weâre working hard to get all of our hubs rolling out as a âHub 2.0â as fast as possible â please stay tuned!
Coming Soon: In-App Rider Tipping
We heard you in the last survey and we have been working hard ever since: a brand new in-app tipping feature is coming soon!
With in-app rider tipping, customers will be able to tip you directly via the app, making tipping easier than ever before. All of your tips will then get automatically paid out to you along with your salary every week. Completely tax-free.
Weâre working hard to put the last finishing touches on the feature but you can take a look at our progress in the screenshot above. Weâre looking to roll this feature out before the end of January but weâll keep you updated on when itâs officially ready for release.
Recap: Quinyx
On 6th of December we switched our scheduling tool from Shyftplan to Quinyx - here a quick reminder on how to use it.
Punching in and out
When you start your shift do not forget to always punch in with your employee number via the Hub tablet or Shift Lead. When your shift is over, do not forget to punch out. Punching in and out is the only way to log your shift in our system which ensures that youâll get paid the right amount of hours worked. Your employee number is your badge number in the Quinyx app.
Please find below videos and the Quinyx User Playbook with more explanation regarding the usage of the Mobile App.
- NL Quinyx User playbook - Employee.pdf
Get in Touch
As always, if you have any questions, you can reach out to us by sending an email to [email protected]. We promised to get back to you with an update on how we prevent delays in the future. Weâre welcoming 2 more full-time employees in the Rider Care team; with more to follow. Interested in joining the team, have a look at the open roles here. Weâll also soon be launching the first self-help tool.
Thanks for reading and have a great weekend,
Your Flink Team đ´ââď¸đ