If you cannot find the answers here, you have a few options, depending on how long you have been riding with us.
Before your first shift:
Any questions or issues should be directed to your hub or The Rider Care Team.
You can find the phone number of your hub in the welcome email.
After your first shift:
Requests regarding time off, sick leaves, shift schedules, and local matters, contact the Hub Manager
For operational questions during your shift and general feedback contact your Shift Lead or Hub Manager
If you have questions regarding documents, contracts, or payroll, contact The Rider Care Team: you can get in contact via this link.