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We hope youâve been doing well and staying safe. Below are a few updates from the hub, the in-app tipping feature, the launch of the Hub Care Help Center plus the unveiling of some exciting jacket designs weâd like you to cast your vote on! đĽ
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Update on New Feature: In-App Tipping
An update on the In-App Tipping feature which is coming soon. Youâll be able to see your entire tipping history directly in the Rider App.
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As you can see in the screenshot above, this new feature means youâll be able to have an overview on the tips youâve received. đ°
You can get a closer look at how the feature will look like in this video here.
Our tech team is working hard on rolling out this feature and will go live soon, so please stay tuned.
âChoose Your Favourite Jacket Design
Weâve been busy designing and working on the next round of jacket designs exclusively for everyone in the hub â but we need your help. As youâll be wearing the jacket, weâd love to know which design you prefer, and weâll then go ahead with the production of your favourite one.
Both options are designed with premium, reflective fabric, which means that when any light is shone on the jackets they will change colour and become luminescent.
To choose your favourite design, submit your vote through this link here and the design that gets the most votes will be chosen. Voting will close by Friday 4 February so donât forget to tell us in time. â°
Weekly Pulse Check via Quinyx
Starting this Friday, weâll be sending you a quick pulse check through Quinyx to see how your experience at Flink has been that week.
The pulse check will be weekly, should take less than a minute to answer, and will help us gain valuable insights into where we need to improve.
Thanks in advance for your cooperation!
The Hub Care Help Center is here for YOU!
It is so important that we make sure you have everything you need and answers to any questions you have! Weâve launched the Hub Care Help Center, as a one-stop solution for this to be possible. All you have to do is click here to get started. You can see the topics our Hub Care Help Center can help you with, in the screenshot below.
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Get in Touch
Weâre welcoming 3 more full-time employees in the Hub Care team on top of the 2 who started a couple of weeks ago. We are also finalizing the Hub Care Contact Form which will be rolled out in the upcoming weeks which will enable us to help you even better and faster.
When you have a question, please have a look at the Help Center first. If you cannot find the answer to your question you can always reach out to us by sending an email to [email protected].
Thanks for reading and have a great weekend,
Your Flink Team đ´ââď¸đ