Skip to main content

Absence types and how to handle them

There are 2 main types of absence:

Absence due to sickness: see our sickness policy here and how to request a sick leave here.

Absence due to vacation: see our vacation policy here and how to request vacations here.

If you can't make it to your shift for any unaccounted reason:

  1. Try to swap your shift with a colleague via Quinyx. Follow the instructions here.

  2. If you don’t find a replacement, you can leave shifts as Available so that other colleagues can see the available shifts and potentially choose them.

Important:

If no one takes your shift and your shift remains available, it will be counted as a No-show for you. We have a three-strike policy for No-shows which can result in a termination of your contract. If you can’t make your shift for exceptional reasons, you can also contact your Hub Manager directly for approval. If not, your absence will automatically be logged into our system as a No-show.

Did this answer your question?