Starting on July 01, 2024, all Ops Associates working in Munich Hubs for more than one year receive a compensation change (+50 cents hourly).

The compensation change is automatically updated in SAP, once an employee reaches one year of employment. The effective date is one year after the hiring date (meaning this change is not effective on the first day of the month as for most contractual changes).

The People Services Team is responsible for sending weekly the contract amendments to the employees who are entitled to have a compensation change.

To identify these employees, a report is sent every Monday to Ester Atweh via Email.

The People Services team process each Monday/Tuesday the contract amendments.

Once the PDF document is created, this can be sent via Ticket (ZenDesk).

Employees who receive these hourly rate amendments do not need to sign them.

SAP

Contract change template

Document automation sheet Ops_CC Tab

Document requests folder for automation

Folder reports

DocuSign

Fountain

Gmail

ZenDesk

Open the Document automation sheet and choose “Ops_CC Tab”.

Enter the employee’s ID number in column “A” and part of the data will be automatically autopopulated.

In the column “I” enter the effective date of contract amendment. Note: the effective date can be also in the middle of the month.

In columns “K, L, M” enter the dates of signed previous contract changes which are in DocuSign. In case the employee did not have any contract changes, in column “K” enter sign “-”.

Always enter dates in German format.

Once all correct information is entered, in column “R” select a specialist’s name and trigger “y” in column “Q”.

Once the script is finished, the responsible specialist will receive the created contract amendment to the Gmail account.

Download it, and create a new ZenDesk ticket using macro “DE > EN > Contract amendment sending”. Do not forget to attach the downloaded contract amendment.

Set the ticket on Pending status for 24 hours and solve it afterward with an internal note.

Note: the employee does not need to sign the amendment.

Upload the report of Munich ops hourly rate increase to the shared document exchange folder between PO and SSC, folder “OPS Munich Report”.

“DE > EN > Contract amendment sending”