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Newsletter - 23.12.25

šŸ“° In This Week's Issue:

To-Do Icon

Weekly To Do's

ā°Reminder: Complete Your EOYC Preparation Checks

If your hub hasn't yet, please complete all preparation checks by the 26th.

šŸ” What to remember:

  • Check your progress here

  • Count all items on top of the shelf

  • Don’t forget to include backstock, if available

Finishing these checks on time helps keep our hubs accurate and running smoothly. Thank you for staying on top of it! šŸ’ŖšŸ“¦

šŸŽ„NEW Product Launching Soon: Christmas Rescue Bags!

Launch date: 29 December
​SKU: 133402345 | Shelf: 2000X
​Rescue bag value: €10

Screenshot 2025-12-23 114815.png

How to build them:

  • Use the Rescue Bag Builder

  • Add at least 4 different products per bag (from the Christmas product list ONLY), the more variety, the better the surprise! šŸŽ

Good to know:

  • Stickers will arrive in your hub by the end of this week.

  • The SKU list is available here → please print it before 29.12

Let’s rescue those products and turn leftovers into great customer wins! ā™»ļøšŸ™Œ

🄁 Coming Jan 8th: New Customer Booklet

šŸ½ļø Recipe Booklet (New Customers)

A generic "Tips, Tricks & Recipes" booklet will soon be launched to drive retention.

  • Target: ALL New Customer orders until stock lasts.

  • App Trigger: YES (Prompt will appear in HubOne).

  • Content: 24 pages with 6 recipes[cite: 33].

SKU: 132952388

🚲 Fleet Care During the Festive Period

During the holiday season, it’s more important than ever to report all vehicle damages and issues accurately every day. Timely and complete reports ensure our service providers can plan their capacity, schedule repairs efficiently, and minimise delays, even when availability is limited.

Please make sure all issues are reported daily, clearly, and in full.

Missing or late reports could lead to delayed service and reduced fleet availability.

Thank you for your attention and cooperation!

šŸŽšŸŠšŸŒ This Week’s Fruit & Veg Leaflet (Week 52)

This week's Fruit & Vegetables leaflet is about apples, oranges, mandarins & bananas
šŸ‘‰ Click here to view Week 52 leaflet

Updates Icon

Key updates you can't miss

āš ļø Workforce App Update: Bike Swap Issue (iOS)

There is currently a technical issue in the Flink Workforce app on iOS. Some riders may see a ā€œSomething went wrongā€ error when trying to use the Swap Bike feature.

Temporary workaround:

  1. Ask the rider to punch out using End of shift

  2. Wait 1–2 minutes

  3. Have them punch back in

  4. Assign a bike in the app as usual

šŸ”§ Good news: This issue is expected to be fixed in the next app release in early January.

Thanks for your patience and for supporting the riders while we wait for the fix!

🚚 Lekkerland Delivery 29th of December

For the hubs with a Lekkerland delivery on the 29th, this will only be dry items. So if they arrive before you finish counting, we will put all the roll containers aside, and only start inbounding after the whole count is finished

šŸŖ„ Open HQ Position: Workforce Planning & Performance Specialist

šŸ”Ž What You’ll Do

  • Ensure Flink NL consistently meets our 28-minute delivery promise while balancing operational efficiency.

  • Optimize workforce planning so every shift has the right people in the right place at the right time.

  • Dive into data to boost staffing efficiency, analyzing delivery speeds, flexible scheduling, idle time patterns, and more.

  • Use automation and smart insights to eliminate manual work and focus on what matters most.

  • Work closely with our Data Science team to refine demand forecasting models.

  • Spot operational improvement opportunities nationwide and help turn them into reality.

šŸŽ“ What You Bring

  • A bachelor’s degree in Business, Management, Engineering, Data Analytics, or a related field.

  • 1–2 years of experience in data analysis, operations, or process optimization.

  • Strong analytical and problem-solving skills—you love making decisions backed by data.

  • Ability to stay cool under pressure and manage multiple tasks in a fast-paced environment.

  • Solid skills with Excel, SQL, or similar data tools.

  • A positive, proactive, and curious mindset.

  • Empathy and critical thinking—you know how decisions affect both people and performance.

  • Fluency in English (Dutch is a plus).

  • A collaborative spirit and true team-player attitude.

šŸ“£ Interested? Then apply today: Here

Shelf Changes Icon

Shelf Changes & De-listings

Shelf changes:

The shelf changes will be posted at 15:00 today and will go live tonight. Please move products to their new locations after closure or tomorrow morning. Don't forget the back stock!

In the shelf change output file, you will now find two additional columns: one showing the number of facings for the product being moved to the new shelf, and another indicating whether the product is stored as an HU. If the cell is blank, it means the product should be stored as an SU.

If you do not find your hub's file in the folders, it means there are no shelf changes for you this week.

For further info please read this article.

Hub 3.0

Hub 3.1

Hub 4.0 (AMS_ZUID)

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