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Newsletter - 16.12.25

šŸ“° In This Week's Issue:

To-Do Icon

Weekly To Do's

šŸ“² Zebra Upgrade Form

We are planning to upgrade all TC26 Zebra devices and Samsung Galaxy tablets that are currently on active lease to newer and improved models. To support this process, we kindly ask you to complete the FORM provided within the next two weeks.

The estimated time to complete the form is approximately 20 minutes.

If you have any questions or need assistance, please don’t hesitate to reach out.

šŸ“ø Outbound Picture During Inbound – Important Reminder

We have now been live for one week with the Image for Outbound During Inbound process. Unfortunately, we still see that many hubs are not using this functionality correctly.

Important!

  • Update your Zebra device so this functionality is available.

Please make sure to follow the steps below carefully:

Important!

  • Always enter the correct expiry date (THT) or production code in the system.

    • In the next slide you can see where to find the BBD, Production and Batch codes

Important!

  • Always add photos of the label:

    • One photo of the product where the damage is clearly visible.

      • Also when something fell out of the rolcontainer, make a clear picture with the rolcontainer on it so we see that that’s the cause of the damage.
        ​
        ​

    • One photo of the product label showing the expiry date (THT) or production date.

      • These photos are essential for verification and are very important for us.

Correct usage is crucial to ensure proper validation, follow-up and claiming at supplier.

Thank you for your cooperation.

🄐 Products with meat in Rescue bags (Bakery)

In a previous newsletter, we reminded everyone that bakery products with meat must not be added to Bakery Rescue bags. Unfortunately, we still see several meat-containing bakery SKUs ending up in Rescue bags last week.

Please make sure these items are never placed in Bakery Rescue bags that are passed thier BBD date.

SKU

Product name

13133343

De Stadsbakkerij Ham/Kaas Croissant 2st 70g

13133334

De Stadsbakkerij Frikandelbroodje 2st 100g

13133345

De Stadsbakkerij Saucijzenbroodje 2st 120g

13135130

De Stadsbakkerij Worstenbroodjes 2st

šŸ¬ Hubs still adding meat SKUs to Bakery Rescue bags

The following hubs recorded one or more incidents last week where meat-containing bakery products were added to Bakery Rescue bags. Please address this with your teams to ensure full compliance going forward.

Hub code

nl_alk_cent

nl_alm_buit

nl_ame_cent

nl_ams_cent

nl_ams_gaas

nl_ams_neww

nl_ams_noor

nl_ams_west

nl_ams_zuid

nl_bre_cent

nl_cap_noor

nl_dha_sche

nl_dor_cent

nl_gro_cent

nl_gro_noor

nl_hen_cent

nl_lei_noor

nl_lei_zuid

nl_rot_croo

nl_rot_ruyt

nl_utr_zuid

nl_vee_cent

nl_zoe_cent

Thank you for reinforcing this with your teams and helping us keep Rescue bags consistent and customer-friendly.

šŸ„’šŸ„¬šŸ… This Week’s Fruit & Veg Leaflet (Week 51)

This week's Fruit & Vegetables leaflet is about courgettes, iceberg lettuce, tomatoes
šŸ‘‰ Click here to view Week 51 leaflet

Updates Icon

Key updates you can't miss

šŸš€ Launching: The New Hub Leadership Training & Portal - GoLive 17.12

We are excited to announce a major step forward in how we develop our teams: the launch of the official Hub Leadership Training program.

To ensure everyone is up to speed before the official go-live, please join us for the Intro Meeting today at 15:00 (Hub managers, Shift Leads, OA+s)

šŸ“± Feature Spotlight: The New Training Portal

Central to this program is the launch of the Leadership Training Portal, a centralised platform designed to manage all training access and progress tracking.

For Hub Managers, this portal is your new command centre for team development:

  • Book BHV Course: The new location for booking your team for BHV courses and making sure they have up-to-date certificates.

  • Nominate Talent: You will use the portal to review succession planning and officially nominate your OA+ or Shift Leads (SL) for promotion training.

  • Monitor Progress: You can view an overview of all your team leads and track their completion status in real-time.

  • Support Growth: The portal allows you to check in on your trainees, discuss their challenges, and set their "Understanding Level" to ensure they are truly ready for the next step.

šŸ“š Comprehensive Training Content

We have developed 10 specialised modules designed to solve the lack of standardised materials and provide a clear career path for our operations leadership teams. The content is a mix of theory slides, interactive assessments, and courses across four core areas:

  • Safety & Compliance: Covering Hub, Work & Fire Safety, as well as Labour Law and Workforce Compliance.

  • Quinyx & Planning: Focusing on planning basics, scheduling, and "The HM Role".

  • Data & KPIs: Training on Live Steering and understanding Hub Manager KPIs to improve performance.

  • People & Soft Skills: dedicated modules on Soft Skills expectations, managing aggression, and de-escalation techniques.

🌱 Growing Our People, Strengthening Flink

This program moves us from unstructured onboarding to clear career paths. It equips managers with the tools to build stable, high-performing teams, directly boosting Hub performance and satisfaction.

By ensuring every leader is genuinely ready for their role, we are raising the standard of operational excellence across Flink.

🚚 Lekkerland Delivery 29th of December

For the hubs with a Lekkerland delivery on the 29th, this will only be dry items. So if they arrive before you finish counting, we will put all the roll containers aside, and only start inbounding after the whole count is finished

šŸŖ„ Open HQ Position: Workforce Planning & Performance Specialist

šŸ”Ž What You’ll Do

  • Ensure Flink NL consistently meets our 28-minute delivery promise while balancing operational efficiency.

  • Optimize workforce planning so every shift has the right people in the right place at the right time.

  • Dive into data to boost staffing efficiency, analyzing delivery speeds, flexible scheduling, idle time patterns, and more.

  • Use automation and smart insights to eliminate manual work and focus on what matters most.

  • Work closely with our Data Science team to refine demand forecasting models.

  • Spot operational improvement opportunities nationwide and help turn them into reality.

šŸŽ“ What You Bring

  • A bachelor’s degree in Business, Management, Engineering, Data Analytics, or a related field.

  • 1–2 years of experience in data analysis, operations, or process optimization.

  • Strong analytical and problem-solving skills—you love making decisions backed by data.

  • Ability to stay cool under pressure and manage multiple tasks in a fast-paced environment.

  • Solid skills with Excel, SQL, or similar data tools.

  • A positive, proactive, and curious mindset.

  • Empathy and critical thinking—you know how decisions affect both people and performance.

  • Fluency in English (Dutch is a plus).

  • A collaborative spirit and true team-player attitude.

šŸ“£ Interested? Then apply today: Here

Shelf Changes Icon

Shelf Changes & De-listings

Shelf changes:

The shelf changes will be posted at 15:00 today and will go live tonight. Please move products to their new locations after closure or tomorrow morning. Don't forget the back stock!

In the shelf change output file, you will now find two additional columns: one showing the number of facings for the product being moved to the new shelf, and another indicating whether the product is stored as an HU. If the cell is blank, it means the product should be stored as an SU.

If you do not find your hub's file in the folders, it means there are no shelf changes for you this week.

For further info please read this article.

Hub 3.0

Hub 3.1

Hub 4.0 (AMS_ZUID)

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