Skip to main content

Newsletter - 2.12.25

šŸ“° In This Week's Issue:

To-Do Icon

Weekly To Do's

🚨 Reminder: Rescue Bag Variety

We want our Rescue Bags (Reddingstasje) to be a great experience for our customers, but we have recently received complaints about the lack of variety in the bags.

Customers are disappointed when they open a bag to find it filled with only one type of item (e.g., 5 bottles of the same sauce or just huge amounts of one vegetable).

Please follow these important principles when packing:

1. Think Like the Customer: Do Not Use too much of the same product.

  • The Goal: A "Rescue Bag" should feel like a lucky dip of groceries, not a stock clearance of a single item.

  • The Fix: Mix it up! A variety of items is much more valuable to the customer than bulk quantities of a single product.

2. Connect Products Where Possible. When selecting items, try to create a logic behind the bag.

  • If you include pasta, is there a sauce or vegetable near expiration that goes with it?

  • If you are packing a Bakery Bag, try to offer a mix of bread loaves and pastries rather than just 10 of the same bun.

3. Quick Refresher: What Goes In? To ensure quality control, please stick to the standard "Do's and Don'ts":

  • āœ… DO Include:

    • Products shortly before or on the last day of expiration.

    • Fruits and vegetables that don't look ideal but are still consumable.

    • Damaged packages where the product inside is still safe.

    • Bakery Specific: Freshly made bread is okay up to 1 day after its BBD.

  • ā›”ļø DO NOT Include:

    • Too much of the same product (Stock correction is not the goal here!).

    • Fresh products showing signs of rot or mould.

    • Non-food items, Alcohol, Pet, or Baby products.

    • Bakery Specific: Pastries with meat that are past their BBD.

Let’s turn those complaints into compliments by packing bags we would be happy to receive ourselves! šŸ›ļø
​

🧃 Restocking Reminder: Keep Shelves Full, Keep Picking Fast

Keeping our picking route fully stocked is one of the simplest ways to boost speed, accuracy, and picker satisfaction. When shelves are filled, and items are exactly where they should be, orders flow faster and smoother, and customers get the Flink experience they expect.

Here’s a refresher on how restocking works and why it’s essential for hub performance.

šŸ“² Where to Find Restocking Lists

Inventory → Restocking
​You’ll see two lists:

  • Shared List: Visible to everyone; items are added during picking or stock checks when something needs restocking.

  • Private List: Only you can see it. This is where you manage your actual restocking tasks.

šŸ”„ How to Restock

  1. Select items from the Shared List.

  2. Tap ā€œAdd to private listā€.

  3. You’ll be redirected to your Private List: Start restocking.

You can also manually add items to the Private List by scanning a product/shelf or using the search bar.

šŸ“¦ Restocking Basics

  • Bring items from backstock to the front shelf.

  • Follow FIFO and match the number of facings shown in the app.

  • Tap each item when done to mark it as restocked.

  • If stock levels don’t match reality, adjust them directly in the restocking flow.

  • Always check backstock before assuming something is out.
    ​

A simple process with big impact, fast shelves mean fast picking! šŸ’Ŗ

šŸ“² Products with BBDs to check

We have some products that need to be checked due to having long BBD dates. Please check your stock.

SKU

Produ ct Name

Picture

13134457

Davitamon D Smelttablet Volwassenen 150 St.

115502211

Gaviscon Due Sachet 12st.

118801663

Peijnenburg ontbijtkoek geen toegevoegde suikers 265g

13134476

Davitamon KauwVitamines Bosvruchten St.

114352629

Patak's Mini Naan naturel 188g

13134738

G'woon Cakemix 400g

114352611

Patak's Naan Garlic Koriander 220g

120002625

Bolletje Ontbijtkoek naturel gesneden 500g

120002730

Duo Penotti Hazelnoot & vanille reuze 800g

125052269

Bio+ notenmix 150g

117851853

Jopen Mooie Nel blik 33cl

120001905

Klene Puur Zoet 180g

122503503

Knorr Wereldgerechten Maaltijdpakket Griekse Kofta 303g

122503116

CƓte d'Or Bloc melk reep hele hazelnoten 200g

13132160

Souq Pittige harissa 190g

122702115

HAK Vlaaifruit Bosvruchten 430g

123802370

Lassie Zilvervliesrijst Builtje 10x4x75G

130902635

G'woon Mini roomboter gevulde koeken 270g

124752351

Kewpie Sesame dressing 236ml

115601586

Punchy Blood orange & Cardamom 250ml

šŸ© New Labels: Dunkin Donuts!

As of tomorrow, the labels of the dunkin donuts will change. ā€œBest before dateā€ will be printed on it, instead of ā€œUse beforeā€. And also we can sell it for 1 day longer.

This means they Dunkin Dounts can be used in the Rescue Bakery bags again!

šŸ†šŸ‹šŸ“ This Week’s Fruit & Veg Leaflet (Week 49)

This week's Fruit & Vegetables leaflet is about Aubergines, Iceberg Lettuce, Lemons and Strawberries.
šŸ‘‰ Click here to view Week 49 leaflet

Updates Icon

Key updates you can't miss

ā„ļø Coming Soon: Direct Inbound for Frozen

Starting next week, we will get automatically created dropping lists for frozen deliveries, just like for the bakery!

This feature is already being tested in a few hubs and will go live for everyone next week.

All details will be shared in the Hub Manager Huddle tomorrow, and in next week’s newsletter!

Please make sure to do the delivery check in and rolli validation for Lekkerland deliveries - this is a prerequisite for the update next week.

šŸ§‘ā€šŸŽ„ Marketing Update: The holidays are here!

…And we are giving one lucky customer free groceries for an entire year!

To spread the word, we’ll be including the flyer attached below in all upcoming orders.

Check out the details below to learn more about how to enter the raffle.

The flyer is arriving throughout this current week in the hubs.

Campaign: Holiday season

Flyer: Win a year of free groceries raffle!

Flyer Details

  • Purpose: Flyer to promote our Holiday raffle

  • Add to: Every order

  • HubOne App trigger: No

  • Has SKU number: No

  • Voucher code: No

  • Available at hubs: From CW49

  • Promotion period- to be added in orders: Whole month of december

Let me know if you have any questions by reaching out on slack to Daneila Farris!

Thank you!

šŸŖ„ Open HQ Position: Workforce Planning & Performance Specialist

šŸ”Ž What You’ll Do

  • Ensure Flink NL consistently meets our 28-minute delivery promise while balancing operational efficiency.

  • Optimize workforce planning so every shift has the right people in the right place at the right time.

  • Dive into data to boost staffing efficiency, analyzing delivery speeds, flexible scheduling, idle time patterns, and more.

  • Use automation and smart insights to eliminate manual work and focus on what matters most.

  • Work closely with our Data Science team to refine demand forecasting models.

  • Spot operational improvement opportunities nationwide and help turn them into reality.

šŸŽ“ What You Bring

  • A bachelor’s degree in Business, Management, Engineering, Data Analytics, or a related field.

  • 1–2 years of experience in data analysis, operations, or process optimization.

  • Strong analytical and problem-solving skills—you love making decisions backed by data.

  • Ability to stay cool under pressure and manage multiple tasks in a fast-paced environment.

  • Solid skills with Excel, SQL, or similar data tools.

  • A positive, proactive, and curious mindset.

  • Empathy and critical thinking—you know how decisions affect both people and performance.

  • Fluency in English (Dutch is a plus).

  • A collaborative spirit and true team-player attitude.

šŸ“£ Interested? Then apply today: Here

Shelf Changes Icon

Shelf Changes & De-listings

Christmas Products Incoming!

Tomorrow (Dec 3rd) a big influx of Christmas products is planned. Shelf 700 is assigned to place the goods.
​

Note: Not all hubs will receive all products.

SKU

Product Name

132952409

Baronie Musketkransen rood en wit 180g

13134809

Koopmans Oliebollenmix 500g

132952599

Milka Snowballs oreo 122g

132952601

G'woon Hulstblaadjes melk karamel-zeezout 150g

123902098

G'woon Hulstblaadjes Melk Puur Wit 150g

132952581

G'woon Kerstboompjes melk-puur-wit 150g

132952548

G'woon Plaatfiguurtjes kerstman 150g

132952572

G'woon Plaatfiguurtjes sneeuwpopjes 150g

13134919

Baronie Chocolade Hulstblaadjes Mix 150g

13134913

G'woon Amandelkransjes met Roomboter 300g

13134961

Baronie Massieve Melkchocolade Kransjes met Wit Musket 150g

132952564

G'woon kerstkransjes double melk/wit 150g

13134702

G'woon Roomboter Amandelstaaf 250g

111100899

Bolletje Kerstklokjes 150g

123902080

Bolletje Kerstkoekje sneeuwpoppen 200g

132952556

Van Doorn suikerkransjes 200g


Ticket Processing Update

Shelf changes are implemented only once per week. Typically, we review incoming tickets on Monday and Tuesday.

Therefore, if you submit a ticket on Wednesday and do not see an update by Friday, please note that it is not due to an oversight. The ticket is simply queued for the next processing cycle, as shelf changes and facings adjustments can only be executed once a week.

Exceptions are made only in cases of critical or urgent issues.

Shelf changes:

The shelf changes will be posted at 15:00 today and will go live tonight. Please move products to their new locations after closure or tomorrow morning. Don't forget the back stock!

In the shelf change output file, you will now find two additional columns: one showing the number of facings for the product being moved to the new shelf, and another indicating whether the product is stored as an HU. If the cell is blank, it means the product should be stored as an SU.

If you do not find your hub's file in the folders, it means there are no shelf changes for you this week.

For further info please read this article.

Hub 3.0

Hub 3.1

Hub 4.0 (AMS_ZUID)

Did this answer your question?