If you experience issues related to hub alerts, please do not post them in #nl_all-hub-staff.
Instead, make sure to create a Hub Alert ticket.

Here’s why:

Also, remember to keep an eye on #nl-quality-and-bbd-issues for updates from the supply chain team on ongoing or resolved product issues!
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Last week, some of you may have noticed that the bundle “Fanta Original Orange 8-pack 25cl 2x” was incorrectly displayed as a Fanta Zero bundle on our website.

✅ The issue has now been fixed. Thank you to everyone who flagged this!

Item 13134477 (pink packaging) has undergone a mutation. A new SKU was created, but with incorrect master data, which caused scanning errors. The correct new SKU is 131502613 (blue packaging).

👉 Please make sure to update your stock records accordingly.

Collect ALL non-functional or unused electronic devices currently stored in your hub.

Affected Items:

Shipping:

Ship all collected broken/unused equipment back to DE HQ immediately, ensuring you write your hub code on the package.

Flink, Brunnenstraße 19-21, 10119 Berlin, Germany

Replacements:

If you require a functional replacement device, please ensure you create a separate ticket via the usual process.

A small but important task for every hub is ensuring that all posters on the walls are accurate, up-to-date, and relevant. From time to time, outdated materials can remain up longer than they should. Please take a moment to conduct a quick poster check in your hub.

Note: The Trust Persons poster is currently being updated. A new version will be shared very soon!

Keeping our hubs tidy and up-to-date helps everyone stay informed.

Thanks for taking a moment to review your posters!

👉 Link to hubwiki posters

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There has been a change to the Prevention Workers group, so a new poster has been created and is ready to use. Please ensure that you print the updated version and display it in the hub, and don’t forget to remove the old poster.

Thanks for keeping everything up to date!
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👉 Download link: here

This week's Fruit & Vegetables leaflet is about peppers, raspberries, mandarins and grapes.
👉 Click here to view Week 47 leaflet

We’ve noticed some confusion around what can and cannot be included in rescue bakery bags, so here’s a quick clarification.

Products containing meat must not be placed in rescue bakery bags if they are past their Best Before Date (BBD).

This applies to items such as:

Please keep this in mind during sorting to ensure food safety and compliance.

👉 If you’re unsure about an item, ask your Shift Lead or Manager for guidance.

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Here’s what to expect from marketing throughout the November/December period 👇

Another batch of Prime flyers will arrive at the hubs from 19th November.

How the flyer looks:

Starting CW48: Monday, 24th November, we’re kicking off our Sinterklaas campaign!

📢 Updates will be shared in the #nl-all-hub-staff channel.

Throughout December, all orders will include a Christmas flyer.

🖌️ Design + go-live dates will be shared in the next newsletter.

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Shelf changes:

The shelf changes will be posted at 15:00 today and will go live tonight. Please move products to their new locations after closure or tomorrow morning. Don't forget the back stock!

In the shelf change output file, you will now find two additional columns: one showing the number of facings for the product being moved to the new shelf, and another indicating whether the product is stored as an HU. If the cell is blank, it means the product should be stored as an SU.

If you do not find your hub's file in the folders, it means there are no shelf changes for you this week.

For further info please read this article.