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Newsletter - 11.11.25

šŸ“° In This Week's Issue:

To-Do Icon

Weekly To Do's

šŸ“¦ Inbound Deviation Checks: Bakkerij items added

As of today, inbound deviation checks also include items from Stadsbakkerij (all bakery items, except for Dunkin' Donuts). šŸ’Ŗ
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🧠 HOM Quiz Update!

A huge thank you to everyone who has already completed the HOM (Hub Operating Model) Quiz. We now have 69 completions.

While that’s some progress, we’ve noticed that only 19 Hub Managers have taken part so far. A big shoutout to the Shift Leads and OA+ who are leading the way with completion, but we’d love to see even more participation from everyone!

This quiz is a great opportunity to have your say in shaping how future training is designed and delivered. The more responses we get, the better picture we’ll have of where support and training are most needed.

Please don’t delay, take a few minutes to complete the quiz today!

If you’re having any issues accessing it or need help, please reach out to David Hunt via Slack or email.

Let’s continue to build the strongest version of our hub operations together! šŸ’Ŗ


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šŸ«‘šŸŠšŸ‡ This Week’s Fruit & Veg Leaflet (Week 46)

This week's Fruit & Vegetables leaflet is about peppers, raspberries, mandarins and grapes.
šŸ‘‰ Click here to view Week 46 leaflet


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Updates Icon

Key updates you can't miss

šŸ»Beer Bundles – Update

Starting tomorrow, the deposit for beer crates will be charged separately. This allows us to deliver these beers in their original returnable crates, rather than as loose bottles.

As a result:

  • These beers can now be sold as full crates of 24.

  • Only the single-unit SKU remains visible in the system and linked to a shelf ID.

  • Store part of the crates in a suitable location for crate orders (no chilling needed).

  • Keep the single bottles in their usual shelf positions.

Beer Bundle Overview

Bundle SKU

Product Name

Single SKU

129856993

Grolsch 30cl

121751880

129857030

Heineken Pils 30cl

13048016

129857072

Hertog Jan Pilsener Fles 30cl

13049015

129857101

Warsteiner Pilsner 30cl

120801988

šŸ’” Tip: Make sure to brief your team before the change goes live tomorrow!


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⚔Keep Our E-Scooters Charged and Ready!

A quick reminder about charging our e-scooter batteries. Unlike e-bikes, scooter batteries take longer to charge, so it’s super important that we plug them in as soon as possible after each shift.

Please make sure:

šŸ•’ All scooters are put on charge right after use, don’t wait until the end of the day.

āœ… Chargers are connected properly and lights are showing that they’re actually charging.

Keeping our scooters fully charged helps us avoid delays, support riders, and deliver the best possible service for our customers. Every charged battery means smoother operations and happier customers!

Let’s keep it powered up šŸ’ŖšŸ”‹


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Distribution Icon

Distribution Changes

Today, we are also making some distribution changes, so you might see some products moving to 999X as they are being assigned to a different hub size than yours.
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Please find below the products that should still have limited stock in the following hubs:

Product ID

Product Name

Hub(s)

117851853

Jopen Mooie Nel blik 33cl

nl_alm_cent

13134082

Daily Chef Verse Pizza Salami Picante 460g

nl_gro_noor, nl_ens_cent

13132774

CIF Cream citroen 750ml

nl_dha_zuid

13133395

Chef's Aid SatƩprikkers Lang 100st

nl_hen_cent

13070008

Pickwick Sterremunt 20 st 40g

nl_hen_cent

Shelf Changes Icon

Shelf Changes & De-listings

Shelf changes:

The shelf changes will be posted at 15:00 today and will go live tonight. Please move products to their new locations after closure or tomorrow morning. Don't forget the back stock!

In the shelf change output file, you will now find two additional columns: one showing the number of facings for the product being moved to the new shelf, and another indicating whether the product is stored as an HU. If the cell is blank, it means the product should be stored as an SU.

If you do not find your hub's file in the folders, it means there are no shelf changes for you this week.

For further info please read this article.

Hub 3.0

Hub 3.1

Hub 4.0 (AMS_ZUID)

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