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Newsletter - 18.06.2024

Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!

  1. Property Management & QHS

  2. Hub Ops / New Processes

  3. Shelf Changes

  4. Marketing Activities Updates

Property Management & QHS

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🚨Fill in your evacuation report

On the 28th of May, your hub performed the evacuation training.

The training needs to be recorded and added to the evacuation plan that is in your hub.

You can find the report on your hub’s computer by searching Form/evacuation > 28th May.
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🙋‍♀️ Issues or questions to Mariette Kraak

🚨Open spots for BHV

We added 2 more dates for the BHV training in July. This will be the last available training before the summer holiday. Everyone that still has to do the first time training, along with those whose certification is expiring before September, are urged to sign up for one of these training sessions. Access the BHV sign-up form here.

All nominated OA+ employees must complete it before 1 July 2024.
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All BHV training certificates are valid for 1 year.

🙋‍♀️ Issues or questions to Mariette Kraak

🚨Reminder: safety assessment

This is a reminder to finish the Flink Safety Assessment if you haven’t done it already. You can access it here.
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Important documents:

  • Check your hub’s score and completion rate here

  • Check your own/colleagues score and completion rate here

    • Select your hub code and scroll to the employees’ names.

For the ones that did not ‘pass’, don’t worry - we will re-launch the assessment soon!

ℹ️ More information here

🙋‍♀️ If you have any questions/employee info is missing or incorrect, contact Timo Steenkist

Hub Ops / New Processes

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🚨Inbounding DESADV Update - Live Wednesday 19 June

We can now match each SKU with the expected quantity from the supplier data after scanning a SSCC barcode on the rolli. Please find below what changes for you inside the hub.

Please make sure the Zebras are up-to-date!

Here’s how it works:

  1. Login in HubOne, navigate to Inbounding and select a delivery (eg. Lekkerland) and scan the SSCC label of the Lekkerland rollie

  1. Please note, it’s very important for this feature to work that the OA scans the ‘right’ SSCC label on the rollie that they are inbounding.

  2. Now, when adding a product to the list (that we can find on the underlying supplier data), HubOne prefills the product's quantity and shows the expected units (HU or SU).

  3. If the prefilled quantity matches the received amount, you need to confirm the quantity by tapping on the tick mark icon.

  4. If these numbers aren’t matching the reality, you can adjust the amount of received HUs by tapping on it and editing it.

ℹ️Introduction DESADV Inbounding Slides here

ℹ️More information on Inbounding

🙋‍♀️Hub One Issues to #tech-hub-service-nl

🙋‍♀️SSCC Scanning to #nl_all-hub-staff

💡Inbound & Inventory Month

We are in the middle of the warm-up part of the Inbound & Inventory Month (see program below). Therefore, we have our first best practice update to share! It’s from Hub Delft Centrum!
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Please find the Best Practice here and learn from your fellow colleagues!

Programme

CW24, CW25, CW26 - Warm up

  • Start training / refresher hub processes

  • Best practice sharing start

  • First winner/biggest improver of the week to share best practice/learning

  • Halfway update on improvements on country level

  • Kick off competition start

CW27, CW28, CW29 - Competition start

  • KPI competition

  • First winner/biggest improver of the week to share best practice/learning

  • Halfway update on improvements on country level

CW30 - Finish line

Refresher training materials

ℹ️More information in the kick-off slides here

💡Restocking - indirect time activity

We removed the indirect time tracked activity ‘Restocking’, since it’s no longer required to enter in HubOne. The data tracking is now covered in the dedicated restocking flow.

Shelf Changes

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🚨 Shelf changes for Hub 3.0 and Hub 2.0

On today's shelf changes, due to some distribution changes, there are some products currently placed on shelf 999X that will be assigned to a new shelf and vice-versa.

It might happen that some products appear as “new listings”, but you might already have them in stock on shelf 999x. Please check there. If you can’t find them there, it means you haven’t received them yet.

List of shelf changes for Hub 3.0 and Hub 2.0:

The shelf changes will be uploaded to the respective folder in the late afternoon, so check around that time.

Note: the hubs nl_alm_buit and nl_dor_cent will have around 80 shelf changes due to the recent rebuilds.

🚨 Hub 3.0 only: shelf height adjustment

As previously announced by Marina in the nl_hub_managers channel, Hubs 3.0 need to adjust the height of 3 shelves. To find the corresponding shelf for your hub, please check your own floor plan. The adjustments are the following:

  • D11: level A needs to be lowered by 5 cm. Rest stays the same.

  • D24: level A needs to be lowered by 5 cm. Rest stays the same.

  • D43 (only for S and bigger): level A needs to be lowered by 10 cm. Rest stays the same.

Below, you’ll find an illustration of the adjustments. The A level should stay 180cm from the floor. This is the maximum picking height that we want throughout the hub.

The corresponding shelf changes will be done next Tuesday 18/06, so please make sure to adjust them before the shelf changes come into action.

🚨 Building new racks for XL Hubs

  • For all the XL hubs, we will build 3 more racks (D58, D59, D60). This will provide more space for July listings.

  • You can find the corresponding numbers for your hub in your floorplans.

  • The estimated time for building 3 racks is approximately 1 hour. You can find the instructions here.

  • The deadline for this task is Friday, June 21st.

Marketing Activities Updates

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💡 Flyer for late night hubs

This information is directed to the following hubs:

  • Nl_ams_bvel

  • Nl_ams_west

  • Nl_ape_cent

  • Nl_dha_laak

  • Nl_dha_zuid

  • Nl_ens_cent

  • Nl_gro_cent

  • Nl_gro_noor

  • Nl_kat_oost

  • Nl_lee_cent

  • Nl_rot_west

  • Nl_til_noor

This week, the hubs listed above will receive an informative flyer about the late opening hours to distribute in our orders. The opening times are not correctly reflected in the app, so these in-order flyers will help sharing that information.

Please place the flyer in all orders until there’s none left.

The flyer:

🙋‍♀️ Questions to Daniela Farias

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