Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!
Property Management & QHS
____________________________________
🚨Country level evacuation exercise - filing your report!
Last week, your hub performed the evacuation exercise. The record of this training was emailed to your hub computer on the 28th of May.
Follow these steps to store it correctly:
Print the report and add it to the hard copy of your emergency plan that is stored in the hub.
Upload the document to your evacuation plans NL folder.
ℹ️ See Zendesk for more information
🙋♀️ Issues or questions to Mariette Kraak
🚨Helmet Hero competition continues
One in four grocery delivery cyclists have a serious accident in the Netherlands.
To raise awareness on the importance of wearing a helmet, we created a fun competition where your hub can win some prizes.
Here’s how it works:
Encourage your Riders to display their best helmet pose while on the job and take a creative photo while actively engaging in deliveries.
Cash prizes to be won for your hub:
First prize: 300 euro
Second prize: 250 euro
Third prize: 200 euro
Here are some of the entry photos of last week:
The competition entries close on 30 June 2024! Sign up via this link.
🙋♀️ Issues or questions to Mariette Kraak
🚨New BHV dates out now
We added 2 more dates for the BHV training in July. This will be the last available training before the summer holiday.
We urge everyone who still has to do the first training, along with those whose certification is expiring before September, to sign up for one of these training sessions.
All nominated OA+ employees must complete it before 1 July 2024.
All BHV training certificates are valid for 1 year.
Access the BHV sign up form here
🙋♀️ Issues or questions to Mariette Kraak
🚨Fridge management
During the warmer months, your fridges are working harder to cool all the products. As such, many hubs have issues with water leaking from the buckets of the fridges. This can lead to injuries, as employees can slip and fall. Additionally, your fridge may suffer from cooling issues.
Take the following steps to avoid these issues:
Order a water vacuum cleaner on Coupa.
Keep the fridge doors closed at all times - create a MCFT ticket if your doors are broken.
In the hubs where the fridges are standing against a wall and are difficult to reach, take off the front grids of your fridges for easy access to the buckets.
Create a daily schedule to empty the buckets.
Ensure that your fridges have the correct temperature settings:
Fresh fridges - Set and Variable temperature on 3 degrees
Meat fridges - Set and Variable temperature on 2 degrees
Drinks fridges - Set and Variable temperature on 7 degrees
ℹ️ See Zendesk for more information
🙋♀️Issues or questions to Mariette Kraak and Navdeep Sandhu
Shelf Changes
____________________________________
🚨Shelf changes for hub 3.0 and hub 2.0
In today's shelf changes, there are some products currently placed on shelf 999X that will be assigned to a new shelf.
It may also happen that some products appear as new listings, but you might already have them in stock on shelf 999x. Please check there. In case you don’t find them, it means you haven’t received them yet.
Shelf changes for Hub 3.0 and Hub 2.0:
🚨 June delistings
Find here the list of products that have to be delisted.
The shelf changes and June listings will be uploaded to the respective folder in the late afternoon, so check around that time.
🚨Hub 3.0: Bananas, cat litter and charcoal assigned new shelves
These products have already moved out from their shelves. For this reason, we will assign them a new location as we did for paper products last week:
Hub Ops / New Processes
____________________________________
🚨Reminder: sending back JET Tablets
We will no longer work with the JET tablets in the hubs - the connection is turned off. Please send back the tablet, including all cables, to the following address:
Thuisbezorgd.nl
Antwoordnummer 1123
7500 VB Enschede
Write down the hub name & code on the box and save the shipping label.
🙋♀️Issues to Timo Steenkist
Last Mile & Rider Care
____________________________________
💡 Flink Football Tournament 2024
We are excited to announce that the Flink Football Tournament 2024 is coming again this summer and we would love you to join us for a day of fun, team spirit, and friendly competition!
Whether you're a real football fan or just looking to enjoy some time outdoors with your colleagues, this event is the perfect opportunity to relax, connect, and have fun.
🏆Are you ready to represent your hub and bring home the trophy together with your teammates? 🏆
Then please keep yourself posted in the upcoming weeks as more specific information will be shared soon! ⚽ 💕
🙋♀️Issues to Lara Sanchez Gonzalez
Marketing Activities Updates
____________________________________
🚨New football flyer arriving in the hubs! ⚽ 🏆
As the Euro Cup is approaching, we have prepared a new flyer centered on ordering Flink while watching the games:
Front:
Back:
Please make sure you insert the flyer in all orders!
🙋♀️ Questions to Daniela Farias or Vienna Venise de Cock
Supply Chain Updates
____________________________________
💡Quality and delivery issues: week 23
1. Quality issue: red grapes
Description: red grape deliveries were not up to standard.
Action taken by SC: we will get deliveries from a new source this week.
Action for the hub: whenever you see quality issues, raise a ticket in Hub Alert with photos.
2.Quality issue: Bananen Bio Fairtrade 5st
Description: poor quality delivery.
Action taken by SC: flagged the issue to the supplier to ensure an extra check.
Action for the hub: whenever you see quality issues, raise a ticket in Hub Alert with photos.
3. Excessive delivery: Zespri Kiwi Groen 5st
Description: the hubs received an excessive delivery of kiwis because of master data issues.
Action taken by SC: we will handle the master data issue with the pack size soon.
Action for the hub: if you have excessive stock of a product in your hub, create a ticket in Hub Alert under Stop delivery.
Important: in case of delivery or quality problems, always use Hub Alert to facilitate a follow-up.