Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!
Hub Ops / New Processes
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[INFO] Restocking Flow - Live Wed 22 Nov (9AM)
A new process to easily refill shelves for smoother & faster picking! It can be found in the Inventory Tab as ‘Restocking List’.
What’s changed?
An app supported flow to move items from back-stock to front-stock (no empty shelves during picking!)
OAs can add items to the Restocking List during picking
OAs can add items to their (personal) list by scanning products, shelves or searching for products by text via the Inventory Tab
This feature should reduce skipped items, pre-order issues and therefore improve picking speed
Remember to swipe left to use the Barcode Problem or Skip Item functionality during picking
Process
Add items during picking via “Ask for restocking” if the shelf is almost empty to fill the shared Restocking list, everyone can access in the Hub on duty
Add Items via Inventory Tab to create a personal list of items to restock
The Restocking Button only appears, if there are still more than 3 products in stock after picking
Finalise Restocking list and start restocking process.
Important notes
As soon as you add an item from the shared list to your personal list, it won’t be visible for others
You can delete products from the personal list, which will transfer them back to the shared list
If you delete manually added items from your list, it will not transfer back to the shared list
Personal restocking lists get reset overnight. So if they're empty the next day, and the items are back on the shared list, that's on purpose.
Update will also be shared in next week’s Rider / OA Newsletter
References
ℹ️HubWiki Article
🙋♀️Issues #tech_hub_service-nl
🗨️Feedback Form in Zendesk (coming next week)
Last Mile
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[INFO] Self Service Workforce App - Live Wed 22 Nov
Riders & OAs have access to the following info in the Workforce App: Self-Service addition in the Workforce App. The aim with this addition is to provide better and instant service to all Riders / OAs via the Workforce App.
What’s changed?
Employee personal Info (view / edit)
Name
Working location
Email
Phone
Address
Max. Working Hours Availability
Employee contract information, view only:
Contract Start Date
Contract End Date (in case of limited contracts)
Probation Period
Notification Period
Working Hours (Contractual)
Employee payment Informations, editable (can be changed):
Payment Method
Bank Account
Tax ID (One-time only)
SSN (One-time only)
Employee payslip
View and download official payslip
View detailed information used to calculate payroll to help understand the payslip
Banners/Push Notifications remember employees about missing data or request updates.
FAQ: frequent questions directly inside the app to help with employee understand company process and rules
Important notes
The Workforce App first requires to be updated before you can see the changes
Inform OA that they can also use the Workforce App to access the Self Service
References
ℹ️One Pager 🇬🇧
ℹ️HubWiki
🙋♀️Issues #tech_hub_service-nl
🗨️Feedback
Training
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[INFO] Department Marketplace - Fri 8 Dec
The previous Department Marketplace was a great success, having more than 20 new joiners meeting with our HQ Department face-to-face!
The upcoming Department Marketplace is planned for Fri 8 Dec, find details to join below.
In case you have missed this event, please make sure to attend this edition as this is a mandatory onboarding event.
Please check your email for the invitation.
Registration link here
References
ℹ️ For more information see Shift Lead Onboarding
🙋 For questions/invitation, please contact [email protected]
Delistings & Shelf Changes
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[ACTION] Shelf Changes
Tonight there will be some shelf changes.
Please find the list with shelf changes for your hub here.
Please move the products to their new shelves tonight after closure or tomorrow before opening.
Changes will be made in the system overnight.
[INFO] Delistings this week
Delistings this week, please find the delisted products here
But please check your Looker send-out from yesterday for previously delisted products which still have stock in your hub, and outbound them following the instructions in the email.