This guide describes the deviations and particularities in the process of receiving and handling orders from different marketplaces, namely Just Eat Takeaway (JET). These marketplaces offer the full Flink catalog in their apps, where the customers can place their Flink orders.

This guide is important to offer Shift Leads, OA+ and Hub Managers a complete overview of the deviations and particularities of these marketplace orders, so they can ensure that they are handled well and correctly.

Picking process: receiving the order in the Zebra

When the Zebra rings with a new order, you'll know if it's a JET order, because it's marked as such both in HubOne app and in Hub Portal:

The picking and delivery process is performed as usual, however you may see request to not included any flyers.

To access our JET FAQ, click here.

Read more about JET orders here.

Read more about the picking process here.

Read more about the handover process here.

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