Every Tuesday afternoon the newsletter is published here with the latest info for all hubs!
Hub Ops / New Processes
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[ACTION] 1 Person 1 Device
As of today, we’re doubling down on the 1 person 1 device. This will help us all with improving the accuracy of all reporting and enable better staffing decisions to be made. We can only achieve this if everyone just works with their own Quinyx ID at all times.
For situations where this is not the case, there are 2 reasons that will show up as non-compliance:
P-breaches: Event happening outside Punched hours
S-breaches: Event happening Simultaneously on more than one device
You can find the full explanation in this reporting link.
In the comparison report from yesterday, you can also see these breaches for your hub for the past week. Until the next Hub Manager Quarterly, we have a 1P1D competition, where there’ll be some nice prizes to win for the top performers.
[ACTION] New Hub Activities Feature in HubOne - live Wednesday 19 Jul
Starting from Wednesday July 19, every employee working in the hub needs to register tasks in HubOne every time they need to perform them.
This will help us organize all the activities at the Hub, to create better staffing forecasts.
Example
🤓 Please inform your staff - share this Video
⚠️ Please report any issues to #tech_hub_service-nl
🗨️ Please share any feedback here
ℹ️ For more information see HubWiki here
[INFO] Reduce Late Punch-Out - live Wednesday 19 Jul
ℹ️ Details about the specific times (parameters) here
ℹ️ More information in HubWiki here
🗨️Please share any feedback here
[INFO] Bundles - a good deal! 🤝
Starting today, customers will have the opportunity to order selected products as bundles via the Flink App. We aim to increase average order sizes by encouraging customers to purchase multiple instances of their favorite items.
These bundles are added with a single click and treated as separate SKUs, so you won’t notice this in orders.
Bundles motivate customers to buy more from Flink, therefore more and more bundles will be available in the future.
Important: Bundles have no influence on picking, as they are displayed as individual products (1x Bundle Coca Cola 0,33l = 6x Coca Cola 0,33l).
Delistings & Shelf Changes
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[ACTION] Shelf Changes
Tonight there will be some shelf changes.
Please find the list with shelf changes for your hub here.
Please move the products to their new shelves tonight after closure or tomorrow before opening.
Changes will be made in the system overnight.
[INFO] No Delistings this week
Please check your Looker send-out from yesterday for previously delisted products which still have stock in your hub, and outbound them following the instructions in the email. In case of any issues, please contact Daan den Bieman.
Training
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[INFO] HOM Quiz Completion Status
Rider Ops
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[INFO] Bonus schemes & Incentives
Please find the Power Shifts Campaign (DxGy Incentive Programme) here.
Note: there is always a bonus or incentive program live in every hub.