After you punch in, you need to start accepting trips in the Workforce app so you can deliver an order to a customer. Here's how to accept a trip and start delivering an order:
Go to Home.
Select the trip offered to you.
In the New trip pop-up, select Accept trip to claim it within the time window.
Important:
New trips are also offered via pop-up notifications on the app. You can tap on them and accept them there.
After accepting the trip, you see:
The customer’s order number.
Their name (if no container ID is available).
The IDs from the containers you need to take with you.
The number/shelves where the Ops Associates placed the containers.
Take the container(s) assigned to you and mount them on the bike.
Slide the toggle Slide to confirm.
The next screen shows you:
A map to navigate to the client's coordinates.
A sheet you can pull up to see:
The name and address of the customer.
The order number.
Any additional notes the customer has provided for the delivery.
The time you're taking to reach the customer:
Ride to the customer to deliver the order.
References
To see how to deliver an order, tap here.
To see how to read the customers' addresses and notes, tap here.


