 | The Shift Lead onboarding is about the targeted integration of new Shift Leads at Flink. |
Process
The applicants digitally sign their contract with Flink.
The Shift Leads receive welcome emails with important information, such as, for example, an introduction to the founders and their Customer Care shadowing sessions.
They also get access to SAP and get their own goflink mail addresses.
The new Shift Leads will be prepared for all their responsibilities within two weeks:
Week 1:
Company overview, Hub tour, Hub measures, intro to Flowtify, deep dive into the Ops Associate and Rider roles, picking shifts and wrap up and feedback sessions.
Week 2:
First introduction to their role as a Shift Lead: leading their own shift, Fountain introduction, Quinyx introduction, Shift Lead quiz and Q&A sessions, and Shift Lead shadowing;
Introduction to Rider Ops, and doing a shift as a Rider.
Week 3:
Final quiz and feedback session
With mastering the two weeks of onboarding and successfully passing the final quiz as well as the feedback, the onboarding is completed.
Important:
The onboardings are to take place online as well as on-site. The decision is made on the basis of the individual Hub situation and operational requirements.
Note: Make sure you go through the pre-onboarding guidelines and that the Shift Leads read through their own pre-onboarding guidelines!
FAQ
Why is it important?
The Shift Lead onboarding is important for the integration of these employees with regard to their future tasks, but also with regard to their integration into the team. A proper onboarding ensures that the new Shift Leads are prepared for their job as quickly and as well as possible.
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