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Property & QHS
[INFO] Hub Audit - all in 1 platform on Airtable!
Now hub audits will be shared via the platform Airtable. Your auditor will send you a link. You'll need to complete the actions within 2 weeks. Click here for more information. For questions reach out to [email protected]
[ACTION] Anticimex Login on Hub Computer
Please make sure that your hub's computer has the Digimex portal login. Please use the Hub email account to login for the hub computer. When we get external inspections the inspector must be able to access Digimex from the hub computer.
[ACTION] CSU Cleaning
It’s the last weeks that we are working together with CSU, please make sure that the logbook of CSU is filled in each and every time they visit. We are still paying them for full cleaning until 28th of February. When the log book is not filled in / cleaner did not show up / hub is dirty please make sure to report that via the appropriate channel, see CSU Zendesk.
Hub Ops / New Processes
[INFO] HubOne - Inbounding & No-EAN Search feature
Inbounding & No-EAN Search (non-scannable product) will be rolled out in the HubOne App tomorrow for all hubs (Wednesday 11 January). Please find more info below:
‘Multi-select in test search result’ is added - you can select multiple products and then add them to your Dropping List.
The inbounding feature in the Inventory Manager will be disabled as of next week Wednesday (18 January)
Barcodes surrounded by a black box (which were not scannable before) will now be scannable in HubOne
All training material can be found below:
Please use #temp-hubone-inbound-feedback to report your feedback!
For questions reach out to [email protected].
[INFO] Knowlegde Document for Hub Portal Issues
The Hub Tech team published this Knowledge Management doc with the most common issues and self-service answers regarding the Hub Portal. Please take a look at this document in case you face any issues. The link can be also found on the bottom of this Zendesk page.
[INFO] Inventory Manager - see Staff ID for inventory changes
You find now the User ID (Quinyx Staff Number) in the Stock Change Log to see by whom inventory changes have been made (see picture below).
Delisting & Shelf Changes
No Delistings this week
Please check your Looker send-out from yesterday for previously delisted products which still have stock in your hub, and outbound them following the instructions in the email.
Shelf Changes
Tonight after closure we have some shelf changes based on your feedback and to optimize some overcrowded shelves.
Please find the list with shelf changes for your hub here or via the button above.
The lists will be available today after 2pm.
Please move the products to their new shelves tonight after closure or tomorrow before opening! Changes will be made in the system over night.
Learning & Development
[ACTION] Complete KPIs Order Training by End Jan
Do you know how Flink measures key performance?
If that's a yes, we challenge you to pass Flink's quiz!
Otherwise watch our beautiful animated videos. It'll take you 15 min and it covers what you need to know about NPS, Avg Fulfilment Time, Pre and Post Order Issue rates.
Here is the link to the course. For questions contact [email protected]
We ask all Shift Leads and Hub Managers to complete this by end of Jan.
Procurement / Fleet Update
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Leaning Overheads
If you have problems with leaning overhead in the hub, you can easily fix it yourself – please check instruction on Zendesk page here. If it didn't help – please fill in the Procurement Reclamation form.